Technology Support Worker - Band 4

Job summary

Compass is a multi-disciplinary service focused on providing electronic assistive and rehabilitation technology solutions to profoundly disabled individuals both within the RHN and in the community.The role of the Technology Support Worker is to provide support both to the Compass team and to the users of our assistive technology within the RHN.

The role of the Technology Support Worker (Clinical) is to provide clinical support in the use of technology to clients with complex disabilities under the supervision of the Compass clinicians and clinical technologists.

Main Objectives of the role;

To support the Compass Team in delivering an efficient and effective assistive technology service both within RHN and externally, including the NHSE Specialised AAC Service/s.
Demonstrate an awareness of RHNs objectives and contribute to achieving them appropriately.

Main duties of the job

Contribute with the Compass team in assessment and implementation sessions in the community, advising on possible solutions and appropriate equipment.
Independently engage with MDT professionals and ward staff to carry out implementation and trial sessions internally.
Ensure patient input is documented appropriately in line with Compass and RHN procedures.
Carry out, oversee and be responsible for all mounting procedures, including the supervision of a band 5 Technician and all documentation and risk assessment associated with this.
Maintain and update specialist knowledge and skills in this area, including liaison with mounting equipment suppliers and wheelchair manufacturers.
Design and manufacture custom mounting equipment where this is clinically indicated in line with MHRA guidance and create required safety guidelines and maintenance documentation, in liaison with Clinical Lead.
Independently to manage own caseload of clients requiring equipment servicing and maintenance.
Carry out all the tasks required for installation and maintenance of equipment, including electrical safety testing, mechanical safety testing, visual and functional testing and fault-finding and resolution.

About us

Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK. Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathwayfrom post-acute rehabilitation to end-of-life carefor people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.

Job description

Job responsibilities

Job title: Technology Support Worker - Clinical

Department: Compass

Hours: Part time; 21.6 hours per week / 3 days a week.

Salary: Band 4 £17,548.2 - £20,232 per annum (Pro-rata from £29,247 - £33,720 p/a FTE)

L ocation: Putney, South West London

An very exciting opportunity has arisen for a part time role for a Technology Support Workers (Band 4) to join our specialised Compass Team in the Assistive & Rehabilitation Technology Service at the RHN . Compass is a multi-disciplinary service focused on providing electronic assistive and rehabilitation technology solutions to profoundly disabled individuals both within the RHN and in the community.The role of the Technology Support Worker is to provide support both to the Compass team and to the users of our assistive technology within the RHN. Please see the attached Job Descriptions for role;

Why the Royal Hospital for Neuro-disability is a great place to work:

Generous Annual Leave entitlement
Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UKs only hospital with its own kiln)!
Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs.
Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union.
Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Womens network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce most recently we had a South East Asian celebration.
Free on-site parking (rare in London!)
More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.

Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently.

RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team at recruitment@rhn.org.uk

The RHN recognise the importance in addressing environmental sustainability and we strive to contribute to reducing our carbon footprint.

We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace.

We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.

Person Specification

Experience

Essential

To be filled

Qualifications

Essential

A proficient knowledge of Windows operating system.
A proficient knowledge of the Apple iOS.
An advanced understanding of the needs of disabled individuals and how electronic assistive technology can enable them to live more independently.
A proficient knowledge of electronic assistive technology, including software and the ability to customise this to a clients needs.
Ability to document work carried out legibly and in English to a minimum Grade C level GCSE.
Excellent communication skills.
Ability to work as part of a team.
Excellent organisation and time management skills.
A valid UK driving licence and access to a vehicle for visits.

Desirable

A competent ability to use Microsoft products such as Excel, Publisher, Powerpoint.
Previous experience of delivering training and handover to people with complex disabilities and their support network.
Previous experience of delivering remote support.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Hospital for Neuro-Disability

Address

Putney

London

SW15 3SW

United Kingdom

Employer's website

https://www.rhn.org.uk/

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