Builds Engineer
Builds Engineer | Bournemouth | £26,000
If you're someone who takes pride in doing things properly, this is a role where that matters. Joining a well-regarded technology services business, you'll have clear ownership of the full device lifecycle, from build and configuration through to deployment, with a consistent, process-driven environment around you. No two days are identical, but the foundations are stable and the expectations are clear.
As a Builds Engineer, you will benefit from:
- 22 days holiday + bank holidays
- Exposure to a defined Microsoft certification pathway, including AZ-900, SC-900, MS-900, and MD-102
- Healthcare scheme
- Pension scheme
As a Builds Engineer, your responsibilities will include:
- Building, configuring, and deploying end-user devices including desktops, laptops, mobile phones, and tablets using Microsoft Intune and Autopilot
- Maintaining accurate device asset records and documentation throughout the full hardware lifecycle
- Logging, triaging, and managing support tickets through ConnectWise, ensuring clear escalation notes where required
- Supporting hardware lifecycle management including refreshes, repairs, and decommissioning
- Assisting with stock management and contributing to process improvements for device builds and deployments
As a Builds Engineer, your experience will include:
- Hands-on experience building and configuring end-user devices in a technology, managed services, or IT support environment
- Familiarity with Microsoft Intune, Autopilot, or equivalent device management tools
- Experience using a ticketing system such as ConnectWise or similar
- A solid understanding of operating systems, application installation, and basic security tooling including Defender
- Good communication skills and a reliable, methodical approach to documentation and asset management
- Any progress towards Microsoft Fundamentals or Modern Desktop Administrator certification would be advantageous