Head of Change and Delivery

Ruby Energy is embarking on a major transformation journey – from large-scale migrations and systems integration to digital modernisation and innovation. We are now seeking an exceptional Head of Change to lead our change and transformation agenda, ensuring programmes are delivered with impact, governance is watertight, and measurable value is achieved across the organisation.

This is a unique opportunity for a strategic leader who thrives on balancing vision with hands-on delivery, engaging at board level while also being prepared to step into the detail.

Please note this role is based in Fleetwood Lancashire and is not a remote role.

Benefits:

• Working hours - Monday to Friday
• Buy & Sell Annual Leave Scheme
• Company Pension
• Referral program
• Free onsite parking
• Employee Assistance Programme (EAP)
• Career development
• Employee Recognition Incentives
• Company events
• Monthly dress down days
• Tea & coffee facilities & On-site Canteen
• Local discounts / benefits
• Early Finish Fridays

As Head of Change, you will:

• Lead strategy & governance – Shape and own our transformation roadmap, embedding robust delivery assurance and risk management.
• Oversee portfolio delivery – Drive successful execution of large-scale change programmes including migration, systems integration, and digital modernisation.
• Champion innovation – Embed digital-first thinking, leveraging AI, automation, and data services to deliver value.
• Engage & influence – Partner with senior leaders, the board, and external suppliers to ensure alignment and transparency.
• Lead & develop teams – Inspire, mentor, and grow a talented team of Project Managers, Solutions Managers, and Business Analysts.

We’re looking for a visionary leader who can connect strategy to execution and is as comfortable in the boardroom.

Essential experience:

• Proven track record leading large-scale transformation (migration, systems integration, digital modernisation).
• Expertise across both business change (end-to-end delivery, readiness, adoption) and digital/solutions (Agile, product lifecycle, innovation).
• Strong senior stakeholder management and executive-level reporting skills.
• Governance, risk management, and benefits realisation expertise.
• Experience managing multi-disciplinary teams and external suppliers.

Desirable experience:

• Background in energy, utilities, customer operations, or technology/system delivery.
• Professional certifications (MSP, PMP, PRINCE2, Agile).
• Proficiency with Jira, MS Project, and MS Office.

Who are we?

Launched in 2002, we’re experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored to empower SMEs. Our foundation is built on providing bespoke energy solutions that blend innovation with adaptability, ensuring that your business’s unique energy needs are met with precision.