IT Technician Apprentice
Launch your IT career with Salop Leisure - one of Shropshire's leading holiday park businesses. You'll gain real hands-on experience across infrastructure, business systems, and user support from day one. No two days are the same. If you're curious, driven, and ready to make an impact, we want to hear from you.
Role
No two days are the same in our small but busy IT team. You'll be getting stuck into real work from the start, including:
- Providing 1st line IT support to staff across our showroom and holiday parks - troubleshooting hardware, software, and connectivity issues
- Managing user accounts and devices within our Microsoft 365 environment, including setup, configuration, and ongoing maintenance
- Supporting our business systems, including internal databases and our Zoho Creator/ CRM platform used across sales, service, and stock management
- Assisting with IT infrastructure tasks such as networking, access control systems, and on-site equipment
- Contributing to IT projects, helping to test, document, and implement new systems and improvements across the business
- Maintaining IT records and documentation, ensuring assets, issues, and changes are accurately logged
Training
- The apprentice will learn at Shrewsbury College London Road campus for one day per week day-release, with the remaining days of the week on site at Salop Leisure
- Following completion of the apprenticeship role, progression is into a permanent IT Technician role, taking on more of the day-to-day support workload independently
- Apprenticeship Standard
- IT solutions technician (level 3)
- Training Provider
- SHREWSBURY COLLEGES GROUP
- Working Week
- Monday - Friday, 8.30am - 5.00pm
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 5th June 2026
- Start Date
- Tuesday, 1st September 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Analytical skills
- Logical
- Initiative
- Patience
- Site Safety Awareness
Qualifications
- English and Maths GCSE, grade 4 (C) or above (Essential)
About the Employer
SALOP LEISURE LIMITED
Salop Leisure is a well-established, family-owned leisure and holiday park business based in Shrewsbury, Shropshire, in the West Midlands region of England.
What They Do
Salop Leisure is one of the UK's leading independent holiday home retailers and park operators. Their core business revolves around:
Holiday home sales – selling static caravans and lodges from leading manufacturers
Holiday park operation – managing and operating leisure parks across the region
After-sales & service – providing warranty, servicing, and maintenance for holiday home owners
Park ownership facilitation – helping customers find and site holiday homes on parks
Key Facts
Founded: The business has been trading for several decades, with strong roots in the Shropshire and Welsh borders area
Location: Headquartered in Shrewsbury, with parks and sales operations across mid-Wales and the Marches
Reputation: Known for a customer-focused, personal approach typical of a family-run business
Scale: A sizeable independent operator in a sector dominated by larger national chain