Global Technology Apprenticeship (Horsham Office)
If you've just finished school or college, and gained A-levels or BTECs, and you're not sure that university is for you, then our Global Technology Apprenticeship Programme provides you with a chance to take the first step in your career and earn while you learn. Apprentice will deliver efficient operation and control of the IT.
Role
As a Service Desk apprentice, you will spend 20% of your time working towards achieving the ITIL V4 qualification; the rest of your time will be spent working with your team and gaining the skills you need to build your expertise. Some of the tasks and projects you’ll be involved in are:
- Gaining hands-on experience with monitoring our IT network infrastructure using different tools and technologies and understanding how an IT service desk operates in a business like Schroders
- Working with a variety of people from across IT Services including Network, Security, Storage, Servers, and Applications on end to end projects
- Take responsibility for your very own Business Project on an area you’re passionate about and personalised to your career goals
Providing excellent customer service to users and clients - Learning from highly experienced members of staff, and gaining the experience and knowledge required to become a great service desk technician
- You will learn how to resolve any incident that is raised by a user
Hands-on experience with Request management, which can range from deploying an application to a users machine to creating a shared mailbox
Training
- Whichever team you join, as an apprentice you'll be involved with all the everyday tasks of your team from day one
- You'll be part of one of the most successful and well known brands in the Asset Management industry with opportunities to develop and progress your career during your time here
- In addition to the accredited qualification you'll study towards, some of the other training and development opportunities offered over the programme include:
- An introduction to The City - build your awareness of the Asset Management Industry
- Time management
- Interview skills
- Problem solving & decision making
- Effective business writing
- Resilience training
- Presentation skills
- Lunch & learns led by senior members of staff giving you the opportunity to build your network and learn more about our business areas
- Industry-led Insight events with Investment 20/20
- As a Service Desk apprentice, you will spend 20% of your time working towards achieving the IT Solutions Technician Level 3 qualification; the rest of your time will be spent working with your team and gaining the skills you need to build your expertise. You will have a dedicated apprenticeship account manager who will help you keep on track with studies
- Once you've completed your qualification over the two year programme, you'll move in to a permanent position within the business
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- JUST IT TRAINING LIMITED
- Working Week
- Monday - Friday 9am-5pm
- Expected Duration
- 2 Years
- Positions Available
- 4
- Closing Date
- Friday, 10th May 2024
- Start Date
- Monday, 2nd September 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
Qualifications
- English and Maths GCSE or equivalent, grade A* - C or 9-4 (Essential)
- Any A Level or equivalent, grade 4 (Desired)
About the Employer
SCHRODER INVESTMENT MANAGEMENT LIMITED
Schroders is a global investment manager which helps institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. Our purpose is to provide excellent investment performance to our clients through active management. By serving clients, we serve wider society. Channeling capital into sustainable and durable businesses accelerates positive change in the world. Funding the future is a privilege: we use it wisely and responsibly. We employ over 5700 talented people worldwide operating in 37 different locations across Europe, the Americas, Asia, Africa and the Middle East, close to the markets in which we invest and close to our clients. Schroders has developed under stable ownership for over 200 years and long-term thinking governs our approach to investing, building client relationships and growing our business.
- Company
- SCHRODER INVESTMENT MANAGEMENT LIMITED
- Location
- Broadlands Business Campus, Langhurstwood Road, Horsham, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £24,000.00
- Posted
- Company
- SCHRODER INVESTMENT MANAGEMENT LIMITED
- Location
- Broadlands Business Campus, Langhurstwood Road, Horsham, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £24,000.00
- Posted