Project Management Coordinator Apprentice (Scott Logic Limited)

As a PMO Coordinator, you'll help keep a complex client account running smoothly by supporting the planning, coordination and governance activities that underpin successful delivery.

Security, Compliance and access management

• Maintain accurate records of team members’ access, onboarding status, and required checks (e.g. BPSS), ensuring information is current and reliable.
• Monitor upcoming expiries or gaps in access or compliance and flag these to the PMO team in a timely way.
• Support joiner, mover and leaver processes, ensuring access is requested, updated or removed in line with role changes.
• Work with internal teams (e.g. HR,IT) to follow through on access-related actions and keep records aligned.
• Develop an understanding of security and compliance expectations in a client environment and apply these consistently.

Onboarding and mobilisation:

• Coordinate key steps in the onboarding process, ensuring new joiners have the right equipment, system access, and information ahead of their start date.
• Maintain onboarding trackers and checklists, keeping status up to date and visible to the wider team.
• Proactively follow up on outstanding onboarding actions (e.g. access requests, equipment delivery) to avoid delays.
• Support a consistent onboarding experience by applying standard processes and identifying areas for improvement.

Onsite support:

• Be on site regularly to support the account team.
• Welcome new joiners and visitors, including collecting from reception and escorting on site where required.
• Support practical on-site needs that help the team operate smoothly and professionally.
• Coordinate building access, passes and site onboarding with the client’s site management or facilities teams.
• Maintain an up-to-date view of who has access to which locations and resolve access issues quickly to avoid delivery disruption.

Delivery Governance:

• Maintain and update governance artefacts (e.g. internal RAID logs, trackers, milestone views), ensuring they are accurate, structured and easy to use.
• Gather updates from delivery teams and reflect these clearly in governance materials.
• Track risks, issues, actions and dependencies, ensuring they are visible and followed up.
• Support the preparation of governance packs and meeting materials, ensuring information is clear and complete.
• Identify gaps, inconsistencies or outdated information and take action to resolve them.

Account Management Support:

• Track staffing movements (joiners, leavers, role changes), ensuring records reflect the current view of the account.
• Support coordination of meetings (internal and client), including scheduling, materials, and action tracking.
• Maintain action logs, ensuring ownership is clear and follow-ups are captured and progressed.
• Help ensure key information (e.g.trackers, documents) is organised, accessible, and easy to navigate.
• Help ensure the right internal documentation is in place, including purchase orders, statements of work and related approvals.
• Begin to spot patterns or recurring issues (e.g. onboarding delays, recurring access gaps) and raise these with the PMO team.
• Work with internal teams to improve processes over time, reducing manual effort and delivery risk.
• Contribute ideas to improve ways of working, based on day-to-day experience of processes.
• Support the Delivery Principal and Account Lead in preparing for client meetings, including coordination of materials, logistics and actions.
• Support and coordinate the implementation of social value initiatives in line with contractual commitments.

• Communication skills
• Attention to detail
• Organisation skills
• Analytical skills
• Team working
• Written communication skills
• Management skills
• Manage multiple tasks
• Manage deadlines
• Able to work independently

• NA A Level, grade A*-C/9-4 (Essential)