Business Administration Apprentice
An excellent opportunity to work within the care sector providing administrative support for service users to remain independent in their own home. Your role will also support co-workers and management in the day to day running of the business an you will be an organised and flexible member of the team.
Role
Summary of Role:
- To provide a need led service to adults by adopting a person-centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices
- Implement actions to meet and maintain administrative and financial standards
- Assist the development of the philosophy, goals and objectives for the administrative and financial practice
- Implement action to meet and maintain administrative and financial standards
- Evaluate standards of administrative and financial competence
Duties and Responsibilities:
- Any admin assistance required by the Director/Deputy Manager
- Systematically solve day-to-day problematical issues which arise
- Record and report daily concerns accordingly
- Audit records to ensure compliant with Specialist Care Services policies and ensure that Service Users’ rights are protected
- To maintain confidentiality in accordance with the company’s policy on confidentiality
- To maintain accurate records that are clear, up to date and appropriate
- Provide office cover when required
- Managing and supporting workers so they can perform their roles safely and to the best of their ability
- Supporting your manager to run your workplace according to standards and legislation
- Acting as a positive role model to colleagues
- Working in partnership with other professionals to ensure individuals get the support they need
- Promote a positive image for the people and employees of Specialist Care Services
Values and Attitudes:
- Support individuals in a non-judgemental way based on the principals of anti-discriminatory practice
- To treat individuals with respect and encourage them to express their individuality
- Office Administrator need to be compassionate and self-assured and have the knowledge and ability to model good practice whilst being prepared to challenge poor performance
Health and Safety:
- To be familiar with the Company’s obligations under the Health and Safety at Work Act 1974 and the other Health and Safety Regulations detailed in the Company’s Health and Safety Policies
- To monitor risk assessments to ensure they are up to date and relevant
- To keep the Deputy Manager/Director informed of any outcomes or issues concerning Health and Safety
- To contribute to the safe working environment for Care Workers and Service Users by immediately reporting any unsafe practice or hazard
- To report accidents/incidents to Management
- To attend training and update training when required
Quality Control:
- To assist the Deputy Manager/Director in the implementation and promotion of the monitoring and quality control processes under the Company’s Quality Monitoring Policy
- To present the company in a professional way at all times and to behave in an approachable manner that gives confidence
Administration:
- To complete all relevant paperwork in accordance with company policy and procedure
- You will be required to work flexibly on a rota basis to meet the needs of the service, this includes weekends and bank holidays
- Ensure work is recorded accurately and appropriately in compliance with the company requirements and that records made, and personal information used are in compliance with the Data Protection Act and the standards of information governance
Training
Business Administrator Level 3.
Mandatory Online training:
Data Protection and GDPR, Online Safety, Dignity and Respect, Effective Communication, Emergency First Aid at Work, Equality and Diversity, Fire safety, Health and Safety, Health and Well-being, Mental Capacity Act, Reporting and Record Writing, Safeguarding Adults, Complaints Handling, COSHH, Information Governance, Oliver McGowan Training, Personal and professional Boundaries, Risk assessment and management, Supervision, Appraisal and Managing staff.
Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
- Work towards gaining a full Qualification
- Employment Rights and Responsibilities
- Skills, Knowledge, and Behaviours
- Standard and End Point Assessment
- Functional Skills in English, maths, and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role.
Possible full-time job upon completion of apprenticeship.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES).
- Working Week
- Monday to Friday, working hours TBC.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 2nd October 2026
- Start Date
- Monday, 12th October 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
Qualifications
- Maths and English GCSE, grade 4-9 (Essential)