Application Support Lead Apprentice
This is a great opportunity for a driven individual to start a career in IT. As an Application Support Lead Apprentice, you’ll gain hands-on experience with our core software and mobile apps. Full training is provided, leading to a nationally recognised Level 4 qualification.
Role
- Provide first-line and escalated technical support for our core business applications, helping with troubleshooting IT issues
- Collaborate with senior stakeholders and technical teams to diagnose and resolve complex software and hardware issues
- Assist in planning, implementing, and testing upgrades and new technologies, providing change management support to the business
- Collate performance statistics and analyse data to support decision-making and enhance the rollout of applications
- Maintain accurate and detailed documentation of issues, resolutions, and system changes
- Support the service desk team and ensure all application support requests are handled efficiently and according to agreed-upon procedures
Training
- Applications Support Lead Level 4 (Higher national certificate)
- An apprenticeship includes regular training with a college or other training organisation
- At least 20% of your working hours will be spent training or studying
- The role offers long term security and the opportunity to progress into a permanent position
- Apprenticeship Standard
- Applications support lead (level 4)
- Training Provider
- VELOCITY 1st LIMITED
- Working Week
- Shifts to be confirmed
- Expected Duration
- 1 Year 9 Months
- Positions Available
- 1
- Closing Date
- Monday, 27th October 2025
- Start Date
- Monday, 3rd November 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
Qualifications
- English GCSE, grade A*-C/ 9-4 (Essential)
- Maths GCSE, grade A*-C/ 9-4 (Essential)
About the Employer
SEARCHMOVE LTD
Searchmove provide a one-stop shop for legal professionals who conduct transactions for residential and commercial property. With direct connections to official data source providers such as Local Authorities, Water Companies, The Coal Authority, Environmental data providers and many more enable us to offer over 100 due diligence search reports straight to your desktop.
- Company
- SEARCHMOVE LTD
- Location
- OFFICE 15, RICHARDSHAW BUSINESS CENTRE, GRANGEFIELD INDUSTRIAL EST, PUDSEY, England
- Employment Type
- Higher Apprenticeship
- Salary
- £20,000 a year
- Posted
- Company
- SEARCHMOVE LTD
- Location
- OFFICE 15, RICHARDSHAW BUSINESS CENTRE, GRANGEFIELD INDUSTRIAL EST, PUDSEY, England
- Employment Type
- Higher Apprenticeship
- Salary
- £20,000 a year
- Posted