AV Service Engineer

AV Service Engineer
Salary: £40,000 - £55,000 (DOE)
Location: London - Home / Field Based

08:00 – 17:00 | Monday - Friday

Role:

Attend service and preventative maintenance visits to clients throughout London and surrounding areas, minimising downtime for clients within the region.

Duties:

• Attend out reactive service calls, liaising with clients and resolving their issues quickly and effectively.
• Carry out pro-active preventative maintenance visits.
• Fault finding and troubleshooting network related issues.
• Acting as the point of contact for clients when on site, keeping them informed of any progress.
• Provide training and mentorship to Junior Engineers
• Troubleshooting control system and DSP issues.
• Maintaining up to date service documentation.

What You’ll Need:

• Minimum 3 years AV experience with strong experience fault finding and troubleshooting audio visual systems.
• Understanding of networking principles.
• Technical knowledge of AV controls, audio DSPs and IPTV systems. Experience with systems such as Crestron, QSYS, Poly Logitech and Mediastar would be highly beneficial.
• Excellent customer service skills.

What’s on Offer:

• £40K - £55K basic salary (DOE)
• Overtime rates of up to 2X
• Paid door to door travel
• 25 days holiday + bank holidays
• Statutory pension
• Continued training and development
• Free time provided each week for training and development.

How to apply:

Click apply or contact Jake Voisey on the details provided.

SER-IN