Senior Technical Account Manager

Senior Technical Account Manager – Smart Buildings

Salary: Up to £75,000
Location: Central London (Hybrid Working)
Benefits: Four-day working week (full pay model), flexible working, 25 days holiday (pro rata), pension matched up to 4%, Employee Assistance Programme, excellent progression opportunities

About

My client is a high-growth, award-winning technology business transforming building performance through data and smart technology. Their platform enables organisations to monitor and optimise energy usage, reduce carbon emissions and improve occupant comfort across entire property portfolios. With strong demand driven by net zero targets and smart building innovation, they are continuing to scale rapidly.

They are now seeking a Senior Technical Account Manager to take ownership of key strategic accounts and deliver measurable performance improvements. This role is ideal for an experienced BMS or building services engineering professional looking to step into a client-facing leadership position.

The Role

As a Senior Technical Account Manager, you will manage the full lifecycle of major customer accounts — from onboarding through to renewal and growth. You will ensure clients maximise value from the platform while driving continuous optimisation of HVAC and building control systems.

Key responsibilities include:

• Leading sales-to-operations handovers and overseeing smooth implementation
• Delivering client training and embedding the platform into operational workflows
• Conducting in-depth analysis of HVAC, metering and BMS systems
• Producing performance reports with clear, actionable insights
• Acting as the primary liaison between clients, site teams and internal engineers
• Identifying opportunities to expand and grow existing contracts

About You

The ideal Senior Technical Account Manager will bring:

• Experience in technical account management or senior building services engineering roles
• Strong knowledge of HVAC systems and BMS platforms (e.g. Trend, Niagara)
• A solid understanding of energy efficiency and building controls strategies
• Confidence working with data and presenting findings to senior stakeholders
• Excellent communication, organisation and problem-solving skills

This Senior Technical Account Manager opportunity offers the chance to join an innovative smart buildings business where you can combine technical expertise with customer leadership — all while contributing to meaningful sustainability and carbon reduction outcomes.

Apply today to find out more, or call Damien on (phone number removed)

SER-IN