Tech Support Engineer

Job Title: Technical Support Engineer (Internal)Location: BanburySalary: £30,000 – £40,000 (depending on experience)Benefits: 25 days holiday, pension scheme, office hours 8:45–4:45, potential for hybrid/remote working after probation

About the Role

We are looking for an inquisitive and hands-on Technical Support Engineer with an electrical engineering background to join our client, a leading manufacturer of packaging machinery.

This is an exciting opportunity for an engineer who enjoys problem-solving, troubleshooting, and supporting complex machinery builds. You’ll be working closely with R&D, Production, and Test departments, providing technical support across the full build phase of capital equipment.

Key Responsibilities

• Support internal teams (R&D, Production, Test) with technical queries throughout machinery build and commissioning.
• Read and interpret electrical schematics and drawings.
• Perform wiring and hands-on electrical work when required.
• Troubleshoot and resolve machinery issues during the build and test phases.
• Set up and maintain test rigs for validation and fault-finding.
• Update and maintain technical documentation.
• Collaborate with engineers to support new and existing machine development.
• Engage with software elements of machinery control systems, with opportunities to grow skills in this area.

About You

• Background in electrical engineering (apprenticeship, HNC/HND, or degree level).Not essential but preferred
• Confident in reading electrical drawings and carrying out electrical wiring tasks.
• Strong problem-solving and troubleshooting ability.
• Practical, hands-on approach to supporting machinery builds.
• Curious and eager to learn, with an interest in software and control systems.
• Ability to work collaboratively across multiple departments.

Why Join?

This is a fantastic opportunity for someone with a solid electrical foundation who wants to broaden their experience and progress into a technical support role while staying close to hands-on engineering. You’ll be part of a supportive team environment with scope to develop your expertise across machinery builds, testing, and software.

Please contact Dan Walton on

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