IT 1st Line Support

IT Service Desk Support - Temporary Opportunity
North Nottinghamshire
Full Time | Temporary Assignment

Up to £30,000 dependent on experience.

We are currently recruiting for 2 temporary IT Service Desk Support staff to join a busy and supportive organisation based in North Nottinghamshire.

This role will involve providing first-line IT support across the business, assisting users with technical issues, logging support tickets, and ensuring IT queries are resolved efficiently.

Key responsibilities:

• Acting as the first point of contact for IT support queries
• Logging and managing helpdesk tickets
• Supporting users with password resets, Microsoft 365, login issues, printers, and basic troubleshooting
• Assisting with laptop and hardware setup
• Escalating more complex issues to the wider IT team
• Providing excellent customer service and user support at all times
• Supporting a fast-paced IT environment with a proactive approach

Ideal candidates will have:

• Previous IT support or service desk experience
• Strong communication and problem-solving skills
• Confidence using multiple systems and troubleshooting IT issues
• A proactive and organised approach to work
• The ability to work efficiently in a busy environment

Due to the office location, candidates must be able to drive and have access to their own transport.

Candidates must be immediately available or available at short notice.

Please send your CV for immediate consideration.