Credit Controller

Credit Controller Birmingham (Hybrid) Growing SaaS Business Are you a confident Credit Controller who thrives on building strong relationships and keeping the cash flow moving? Do you want to join a fast-growing tech business that's transforming how service companies operate worldwide? If you're looking for a role where your expertise makes a real impact, and your ideas are valued, this could be the perfect next step. About the Company Our client is an established and rapidly expanding software company headquartered in Birmingham, with global offices and a 20+ year track record of success. Having recently secured major investment, they're scaling up fast, and now need a talented Credit Controller to join their finance team. Their platform powers thousands of field service businesses, helping them streamline operations, improve profitability, and deliver exceptional service. The Opportunity As a Credit Controller, you'll play a key role in managing the company's credit and collections process, ensuring timely payments, minimising risk, and maintaining great customer relationships. This is a hands-on position where you'll own the credit control function, working closely with internal teams to develop smarter processes and support automation projects as the business scales. What You'll Be Doing Managing and reducing aged debt, ensuring timely payment of customer invoices Assessing creditworthiness and setting appropriate credit limits Maintaining accurate debtor records and producing weekly reports Working with customers to resolve disputes and negotiate payment plans Collaborating with the wider finance and product teams to improve processes Supporting the rollout of automated payment and credit control systems Providing insights and recommendations on credit risk and collections performance What You'll Bring 3+ years' experience in a Credit Control or Accounts Receivable role Strong communication and negotiation skills - confident talking with customers Excellent organisational skills and attention to detail Experience with Xero, CRM tools, and Excel reporting A proactive, team-oriented attitude - with the confidence to work independently Ambition to grow your career within a scaling, supportive environment What's on Offer Competitive salary (based on experience) 25 days holiday + bank holidays Hybrid working - flexibility to work between home and the Birmingham office Company pension & death-in-service cover All equipment provided A collaborative, fun, and forward-thinking culture with regular team events Why You'll Love It Here This isn't just another credit control role. You'll be joining a business on an exciting upward journey - where you'll have real ownership, the chance to shape how things are done, and be part of a team that values innovation, growth, and balance. If you're ready to take your next step in a dynamic environment where finance meets technology, we'd love to hear from you.