Head of AI

Head of AI 

London/Portsmouth/Glasgow | Personal Contract (dependent on skills and qualifications) 

Full-Time | Hybrid 

Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. 

REQ5674 

The Head of AI will play a pivotal role in shaping and delivering the organisation’s artificial intelligence capability. AI is a strategic enabler within the wider digitalisation agenda, and this role exists to move the business from early adoption into safe, scalable, value-driven delivery. 

Operating in a highly regulated environment, the Head of AI will be responsible for building AI capability largely from the ground up, establishing governance, prioritising use cases, and embedding AI safely across corporate and field operations. This is a hands-on leadership role with strong executive exposure and significant autonomy. 

We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute... 

• Lead the organisation’s AI agenda from strategy through to delivery, shaping the AI roadmap in line with the wider digitalisation strategy and acting as the senior SME on AI across the business. 

• Build AI capability largely from the ground up, establishing an effective operating model, governance frameworks, and an AI Centre of Excellence that enables safe adoption across corporate and field operations. 

• Identify, shape, and prioritise AI use cases by working closely with business leaders, translating opportunities into robust business cases and helping determine which initiatives should progress.