IT Solutions Technician Apprentice
Shingler Homes Ltd is a growing, family based Shropshire housebuilder offering a fantastic opportunity to gain hands-on IT experience within a supportive business environment.
You'll support the business day-to-day IT with its systems, while working with experienced colleagues who are committed to developing your skills and career.
Role
- Providing IT support to office and site staff, including setting up laptops, mobile devices, printers, and troubleshooting basic hardware and software issues
- Supporting Microsoft 365 systems including Outlook, Teams, SharePoint, and OneDrive, helping staff with file storage, access, and everyday use
- Assisting with user account setup, password resets, and device security in line with company procedures
- Maintaining IT equipment records and asset registers, ensuring hardware is correctly logged and updated
- Liaising with external IT support providers when required and escalating more complex technical issues
- Learning and applying best practice in data protection, cyber security, and safe working with IT systems
Training
- The apprentice will learn at Shrewsbury College London Road campus for one day per week day-release, with the remaining days of the week on site at Shingler Homes in Myddle
- Following completion of the apprenticeship role, it is expected that a full time position will be available to the right candidate
- Apprenticeship Standard
- IT solutions technician (level 3)
- Training Provider
- SHREWSBURY COLLEGES GROUP
- Working Week
- Monday - Friday, 9.00am - 5.00pm
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Sunday, 31st May 2026
- Start Date
- Tuesday, 1st September 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
Qualifications
- English and Maths GCSE, grade 4 (C) or above (Essential)
- IT or Computing Other, grade Min 1 year study/experience (Desired)
About the Employer
SHINGLER CONSTRUCTION LTD
Shingler Homes Ltd is a long established family run housebuilding business based in North Shropshire, specialising in the construction of high-quality new homes across the region. The company is known for its hands-on approach, attention to detail, and commitment to delivering well-designed, sustainable homes that meet the needs of local families. As a growing business, Shingler Homes offers a supportive working environment where employees are encouraged to learn, develop, and contribute to the success of the company.