Dynamics 365 Engineer

SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as building thousands of new affordable homes every year.

Our purpose is to provide good, affordable homes. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. 

We're seeking a D365 Engineer responsible for contributing to the designing, delivering and supporting of existing and future D365 and Power Platform solutions. Enabling SNG to maximise our investment in the business platform.

You'll be based in either our office in Wembley, or Basingstoke combining both office and home working to ensure a positive work / life balance.

This is a 12-month Fixed Term contract

The Role:

You'll be at the forefront of maintaining our Microsoft estate and enabling new solutions which contribute to SNGs strategic aims.

Reporting to the Microsoft Business Platforms Manager, you will be part of a team of engineers across M365, D365 and wider Power Platform.

You'll also:

• Contribute to design, develop, deployment and maintenance of Dynamics 365 (Field Service, Customer Service, Customer Insights), and underlying Power Platform.
• Oversee implementation and maintenance of Dynamics 365 CRM, Power Platform, and Azure services.
• Provide active 3 line support for Dynamics and wider power platform.
• Contribute to the continuous service improvement within the team.
• Process the delivery of D365 releases and the CI/CD pipeline
• Ensure security compliance through AAD, conditional access, DLP, and governance policies are adhered to.
• Deputise for the Senior D365 Engineer when required.
• Work with a team of engineers during the software development lifecycle (SDLC).

About You:

We're looking for a results-driven platform leader with:

• Proven experience of Microsoft business platforms.
• Strong knowledge of M365, Dynamics 365 CRM, and cloud-based solutions.
• Strong leadership and management skills which supports a collaborative and productive environment.
• Experience across the full product lifecycle and agile methodologies.
• Ability to influence stakeholders and communicate effectively.
• A creative, customer-focused mindset with a strategic approach to delivery.
• Experience in contact centre, unified comms, and CRM environments is a plus.

Why Join Us?

At SNG, you'll be part of a purpose-driven organisation that values fairness, inclusion, and supporting the wellbeing and development of our people.

Great benefits including:  

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) 

• Option to buy or sell holiday as part of our flexible benefits package 

• 3 extra paid Wellbeing days and 2 paid volunteering days 

• Generous matched pension scheme up to 12% and Life cover at 4x salary  

• Enhanced maternity/adoption pay  

• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) 

• Options for private medical insurance, dental insurance and critical illness cover 

• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service 

If this sounds like the opportunity you're looking for, we'd love to hear from you