Digital Support Technician Apprentice

Are you fascinated by data and how it drives better decisions? At Sotech, we’re on a digital journey, connecting precision manufacturing with real-time insights. Using Microsoft 365, Business Central, Power BI, and Power Automate, we’re hiring a Junior Data & Systems Analyst (Apprentice) to turn data into smarter decisions.

• Collect, clean, and manage business data from core systems such as Microsoft Business Central, SharePoint, and production databases
• Design and build dashboards in Power BI to track business performance - from production throughput and waste reduction to customer project timelines and on-time delivery
• Develop automated reporting tools using Power Automate to replace manual spreadsheets and ensure live data is always available
• Analyse patterns and trends in sales, estimating, engineering, and operations to highlight opportunities for efficiency and improvement
• Support the creation of a central data model that links multiple systems, helping Sotech build a “single source of truth” for reporting
• Assist with data governance, ensuring information is accurate, standardised, and secure across the company
• Collaborate with teams to understand what insights they need - translating questions into meaningful visual analytics
• Use Power Query and Excel to transform raw data into structured, actionable information
• Support business planning by contributing data for forecasting, KPIs, and performance analysis
• Document data processes and insight frameworks for future scalability

Systems & IT Support (25%)

• Provide first-line support for IT queries related to data access, reporting tools, or system logins
• Help maintain user accounts, devices, and permissions within the Microsoft 365 environment
• Support SharePoint administration, ensuring data storage and sharing follow best practice
• Work with external IT partners on integrations or troubleshooting when data systems overlap
• Keep up to date with new features across Microsoft 365, Power Platform, and Business Central that can enhance reporting

• IT skills
• Attention to detail
• Organisation skills
• Number skills
• Team working

• Maths and English GCSE, grade Grade 4 (Essential)