Senior Analyst

Senior Analyst

Welwyn Garden City

Three days in the office

£60,000 - £70,000 + 20% Bonus

In this role, you will be accountable for:

Analytics & Business Performance

• Own and steer commercial performance reporting, ensuring senior stakeholders have clear, timely visibility of delivery against plan and the levers to improve outcomes.
• Translate complex data into decision-grade insight—diagnosing root causes, framing the right questions, designing robust analytical approaches, and driving implementation with the business.
• Set a high bar for data accuracy, governance and interpretation, converting outputs into a clear performance narrative with context, implications and recommended actions.
• Influence with clarity and credibility—articulating opportunities, insights and proposals succinctly, tailoring your approach to different audiences and building alignment across stakeholders.
• Lead the ongoing evolution of our insight and reporting suite, improving automation, relevance and usability so teams can act quickly on performance drivers and priorities.

People & Delivery Management

• Partner closely with Commercial, Finance, Product, Fulfilment, Digital and Technology to shape high-quality analytical briefs—clarifying objectives, success measures and decision points.
• Lead delivery through to impact—setting clear plans, managing dependencies and risks, and communicating progress, trade-offs and recommendations to maintain momentum and confidence.
• Role-model best-in-class analytical practice, coaching peers and junior analysts, and raising standards across insight, storytelling and stakeholder management.

What you will bring:

To succeed, you will be a commercially-minded problem solver with a track record of delivering insight that shapes decisions and drives measurable performance improvement:

• Advanced analytical and numerical capability, with strong commercial judgement.
• Proven ability to structure ambiguous problems, simplify complexity, and connect analysis to business context, trade-offs and outcomes.
• Strong capability in Excel and PowerPoint, and experience with BI tooling (ideally Tableau/Adobe Analytics) to create clear, compelling, self-serve reporting that supports decision-making at pace.
• Experience using SQL (or similar) to extract, shape and validate data from databases; Python/R and automation capability is an advantage.
• Excellent written and verbal communication skills, with the ability to influence and build alignment across cross-functional stakeholders.
• A strong understanding of eCommerce/retail dynamics.