Support Technician Apprentice
We are looking for a tech-savvy and customer-focused individual to join our team as a Support Technician Apprentice. This role offers a unique opportunity to gain hands-on experience in digital systems support while working towards a nationally recognised qualification.
Role
- Provide technical support to customers and colleagues via digital communication channels.
- Resolve digital issues using appropriate tools and technologies.
- Diagnose and troubleshoot technical problems, identifying root causes and solutions.
- Configure digital devices and systems to meet user needs.
- Operate and maintain digital information systems securely and efficiently.
- Communicate effectively using appropriate terminology across various platforms.
Training
Training will be employer based and provided by the Heart of Yorkshire Education Group.
Opportunity to become a permanent member of staff.
- Apprenticeship Standard
- Digital support technician (level 3)
- Training Provider
- HEART OF YORKSHIRE EDUCATION GROUP
- Working Week
- Monday to Friday. Shifts TBC.
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 26th August 2025
- Start Date
- Wednesday, 1st October 2025
Desired Skills
- Communication skills
- Team working
- Creative
Qualifications
- English GCSE, grade 4 (Desired)
- Maths GCSE, grade 4 (Desired)
About the Employer
STATERA ENERGY OPERATIONS LIMITED
As part of Statera Energy, SEO has supported the construction and commissioning of one of the largest portfolios of low carbon, flexible assets in the UK, and through this experience we have developed a unique approach that places asset management and client requirements at the heart of our business.
- Company
- STATERA ENERGY OPERATIONS LIMITED
- Location
- Unit 7, High Street, Crigglestone, Wakefield, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,704 a year
- Posted
- Company
- STATERA ENERGY OPERATIONS LIMITED
- Location
- Unit 7, High Street, Crigglestone, Wakefield, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,704 a year
- Posted