IT Technician Apprentice (STEP Academy Trust)
You will provide technical and software support to a group of academies across South London with occasional visits to other STEP academies. You will be responsible for the upkeep and good order of the computer equipment, development of staff knowledge and skill using ICT resources and identifying and remedying software, hardware and network faults.
Role
- Acting as a point of contact for ICT issues
- To support the management and maintenance of the academies’ networks
- Maintenance and cleaning of computers, whiteboard and projectors
- Install and maintain software systems as required
- Stock control and upkeep of related records and inventory
- Record all procedures and processes in detail to aid staff knowledge
- Support teachers and pupils with mobile devices during lessons.
- Maintain internet access, websites used and grant relevant permissions
- Maintain network, internet and email logins
- Diagnose and resolve hardware, software and end user problems
- Manage and develop use of mobile devices, including any related apps that support teaching and Learning
- Application of theft deterrent markings to all existing and new equipment as necessary
- Undertake periodic safety checks on equipment and materials
- Work with teachers to ensure ICT skills are utilised across the curriculum
- Knowledge of the applications used across all year groups and within all curriculum areas
- Manage anti-virus software
Training
Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
- Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
- Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
- Prioritise systems support tasks and monitor and maintaining system performance
- Maintain regulatory, legal and professional standards
- Support the information systems needs for your business
- The role offers long term security and the opportunity to progress into a permanent position
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- ESTIO TRAINING LIMITED
- Working Week
- Monday to Friday. Shifts to be confirmed.
- Expected Duration
- 18 Months
- Positions Available
- 1
- Closing Date
- Sunday, 26th May 2024
- Start Date
- Monday, 1st July 2024
Desired Skills
- Communication skills
- Organisation skills
- Problem solving skills
- Use own initiative
- Exercise confidentiality
- Discretion at all times
- Enthusiastic
- Ability to learn quickly
- Adaptable & flexible approach
- Willingness to learn
- Written communication skills
Qualifications
- 5 GCSE's including English and Maths GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential)
About the Employer
STEP ACADEMY TRUST
STEP Academy Trust is a growing Multi-Academy Trust, committed to improving the life chances of children. The Trust wishes to continue to develop the use of ICT throughout its Academies and, as such, we are looking to appoint an Apprentice ICT Technician based in South London. This role is required to support the Trust as it continues its growth.
- Company
- STEP ACADEMY TRUST
- Location
- King Henrys Drive, New Addington, Croydon, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,554.00
- Posted
- Company
- STEP ACADEMY TRUST
- Location
- King Henrys Drive, New Addington, Croydon, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,554.00
- Posted