Data Analysis Apprenticeship
The Data Analysis Apprentice supports the Quality Department by collecting/analysing/reporting on service performance and quality data across SCAS. The role will help ensure services are safe, compliant and continuously improving, while enabling the apprentice to develop practical data analysis skills alongside a recognised qualification.
Role
Data Collection & Management:
- Support the collection, validation and maintenance of quality, performance and compliance data from multiple sources
- Assist with organising data sets relating to audits, inspections, incidents, complaints, safeguarding and service outcomes
- Ensure data is accurate, complete and stored in line with data protection and confidentiality requirements
Data Analysis & Reporting:
- Analyse data to identify trends, risks, areas of good practice and opportunities for improvement
- Support the production of regular quality and performance reports for managers and senior colleagues
- Help develop dashboards, charts and visual summaries using tools such as Excel, Power BI, Power Automate or similar systems
- Assist in responding to data requests for internal reviews, inspections or regulatory purposes
Quality Improvement Support:
- Work with the Quality Team to support audits, reviews and improvement plans
- Help monitor progress against quality action plans and key performance indicators (KPIs)
- Contribute to learning from incidents, complaints and feedback through data analysis
Apprenticeship & Learning:
- Actively engage in the Data Analyst apprenticeship programme, completing required coursework and assessments
- Apply learning directly to workplace tasks and projects
- Attend training sessions, reviews and progress meetings with training providers and line managers
General:
- Work collaboratively with colleagues across services, HR and operational teams
- Communicate findings clearly and appropriately to non-technical audiences
- Carry out other duties consistent with the role and level of responsibility
Training
Level 4 Data Analyst Apprentice Qualification:
- A fully funded Data Analyst apprenticeship qualification
- Structured support and mentoring within the Quality Department
- Practical, hands-on experience within a large care and support organisation
- Opportunity to build a career in data, quality or performance within health and social care Classroom sessions will be online/ virtual
Opportunity to build a career in data, quality or performance within health and social care with the possibility of a full-time position upon the successful completion of the apprenticeship.
- Apprenticeship Standard
- Data analyst (level 4)
- Training Provider
- CITY OF SUNDERLAND COLLEGE
- Working Week
- Monday - Friday, 9am - 5pm
- Expected Duration
- 2 Years
- Positions Available
- 1
- Closing Date
- Tuesday, 30th June 2026
- Start Date
- Wednesday, 1st July 2026
Desired Skills
- Analytical skills
- Attention to detail
- IT skills
- Logical
- Number skills
- Organisation skills
- Problem solving skills
Qualifications
- English GCSE or equivalent, grade 4-9 (Essential)
- Maths GCSE or equivalent, grade 4-9 (Essential)
About the Employer
SUNDERLAND CARE AND SUPPORT LIMITED
Sunderland Care and Support are a local authority training company established by Sunderland City Council. We are responsible for delivering a range of social care, health and support services to residents across the city of Sunderland and in the region.