Head of FCC Product Management
ABOUT USWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions. Key ResponsibilitiesShape Product Strategy at Portfolio LevelDefine and evolve the FCC product portfolio strategy, aligned with Swift’s overall strategy and market positioningDrive prioritisation and investment decisions across products, balancing growth, regulatory, and customer needsIdentify new opportunities, gaps, and innovation areas within the financial crime compliance spaceEnsure a clear and differentiated value proposition across the portfolioBring an Outside-In Market PerspectiveLead market analysis and competitive intelligence to anticipate industry trends and regulatory developmentsTranslate insights into clear strategic recommendations and actionable product decisionsEnsure all product initiatives are grounded in real customer needs and market opportunitiesDrive Customer-Centric Product DefinitionEstablish strong customer engagement and validation practices across the teamEnsure product requirements are clearly defined, prioritised based on customer and business value and validated with customers before developmentAct as a voice of the customer at portfolio levelOwn the Product RoadmapLead the definition of an integrated product roadmap across FCC solutionsTranslate strategy into clear product priorities and high-level requirements and initiativesWork closely with product delivery teams to align on scope, sequencing, and outcomesEnsure coherence and alignment across multiple squadsDrive Go-To-Market and Product AdoptionDefine and support go-to-market strategies to drive adoption and usagePartner with commercial and marketing teams on value messaging, target segmentation and use casesMonitor product performance (usage, adoption, feedback) and continuously refine strategy and roadmapLead and Develop a High-Performing TeamLead and develop a team of ~6 Product ManagersFoster a strong product management culture, including strategic thinking, customer-centricity and data-driven decision makingSet clear priorities, expectations, and development paths for the teamCommunicate and collaborate effectively with a diverse, globally distributed team, respecting and adapting to various cultural norms and time zones to ensure seamless execution.Drive Cross-Functional AlignmentAct as a key connector between customers, Product management, delivery teams and business developmentAlign stakeholders around product priorities, trade-offs, and roadmap decisionsInfluence senior stakeholders and contribute to portfolio-level decision-makingWhat You BringExperienceHeld senior positions in financial crime compliance as a practitioner and/or as a service providerStrong experience in product management within complex, multi-product environmentsProven track record of defining and executing on product strategy at portfolio levelDemonstrated ability to work across strategy, customer engagement, and go-to-marketExperience leading and developing product management teamsSkillsStrong strategic and analytical thinkingProactive problem solver, focused on delivering practical, scalable solutionsDeep customer focus and FCC market awarenessAbility to influence and align senior stakeholdersAbility to operate proactively and autonomously within multi-team environmentExcellent communication and storytelling skills with the ability to engage stakeholders at all levels, internal and externalStructured, outcome-driven mindsetExposure to Swift ecosystem and portfolio of solutions.Experience with SaaS and/or network-based productsFamiliarity with regulated and complex environmentsWhy Join UsPlay a key role in shaping solutions that support the integrity of the global financial systemLead a critical product portfolio at the heart of Swift’s value propositionWork in a highly collaborative, international environmentInfluence real-world outcomes at global scaleWhat we offerWe give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential. We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact accessibility-Sysgroup@swift.com or indicate this in your application.Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).All requests are confidential and will not affect your candidacy.Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.SummaryLocation: London, United KingdomType: Full time