Urgent Results and Booking Coordinator
Job summary
An exciting opportunity has arisen for an Urgent Results and Booking Coordinator to join the Radiology Administrative team at Salisbury NHS Foundation Trust.
We are looking for someone to join a dynamic, friendly, and welcoming department.
The successful candidate must be able to provide a comprehensive administrative service with regards to the communication of urgent results, working closely with the Consultant Radiologists and referrers within the hospital and primary care. In addition, the postholder will work with the cancer services team to ensure prioritisation of diagnostics for cancer patients and updating of relevant cancer services systems. The post holder should have excellent communication skills, and be able to use a wide range of IT systems to input and communicate sensitive patient information and time sensitive data.
It is vital that the successful candidate builds relationships with key people in the department and become a proactive member of the Radiology Admin Team.
Please note: we are unable to provide sponsorship for this position.
Main duties of the job
To facilitate the timely communication of urgent Imaging results to referrers, by using clear and effective communication and processes, to ensure patients pathways are not delayed and clinical decisions can be made regarding treatment.
The post holder will also be responsible for ensuring acknowledgement of results by referrers, establishing a tracking process for this and prompting referrers to acknowledge reports within particular timeframes.
This job requires Implementing new processes and policies within the Department to facilitate new standards of practice, in line with latest national guidance. The post holder will need to be adaptable to change and willing to suggest and implement ideas in conjunction with other colleagues in the Department.
Please see attached Job description and person specification for full details of roles and responsibilities.
About us
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
Job description
Job responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Person Specification
Education, Qualifications and Training
- Previous experience working in an NHS setting
- Education to A level/NVQ3 level 3 or equivalent
- Understanding of CRIS and other IT systems used at SFT
Experience
- Experience or understanding of patient flow in a hospital setting
- Experience of administration services within the NHS
- Ability to work autonomously and as part of a team
- Experience of managing change and working with new processes
- Experience of liaising with a variety of different teams within Healthcare
Knowledge and Skills
- Excellent IT skills, including inputting and interrogating IT systems and excellent keyboard skills
- Good communication skills, both written and verbal
- Ability to remain calm working under pressure
- Understanding of Information Governance
- Problem solving skills and able to recommend appropriate actions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Salisbury NHS Foundation Trust
Address
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Employer's website
https://www.salisbury.nhs.uk/