Credit Controller

Company Overview

We are one of the UK and Europe's leading specialist distributors of enterprise IT infrastructure, components, and cybersecurity products. We take pride in our consultative and focused approach to technology distribution, setting ourselves apart from traditional models. Our business is a market leader in storage and networking distribution, tailored server and storage solutions, and comprehensive cybersecurity offerings that protect businesses and data centres across Europe.

European Operations Snapshot

• Operations span across 7 European countries including the UK, Netherlands, Germany, Sweden, France, Belgium, and Italy.
• Distribution is managed through multiple offices, supported by central logistics and production facilities.
• Employ approximately 200 people across all locations.
• Maintain a base of around 2,000 active customer and business accounts.
• Represent approximately 60 technology brands.
• Hold the #1 position with 18 recognized brands.
• Generate annual revenues of around £350 million.

Enterprise Infrastructure

We provide unit and component-level technology to support the infrastructure needs of modern use cases such as AI, video surveillance, online gaming, and media/broadcast.

Component Sales

Specialist business-class components (e.g., disks, processors, network cards) are supplied to OEMs and resellers serving major data centres and hyperscalers.

Cybersecurity

A comprehensive suite of hardware and software solutions to protect endpoints, networks, and systems-complemented by back-up and recovery products that help mitigate downtime in case of breaches.

Value-Added Services

We deliver technical services that go beyond the norms of standard distribution, adding significant value to our clients.

Reporting Line: Credit Control Manager

Location: Europe (UK-based or hybrid options available depending on operational needs)

• Regular customer contact regarding outstanding and due balances
• Processing and matching payments in internal systems
• Applying and adhering to credit and collection policies
• Order release in line with credit approval processes
• Setting up new customer accounts following verification procedures
• Performing credit risk reviews and maintaining customer account accuracy
• Managing communications with customers across various channels
• Building cross-functional relationships to support effective internal operations
• Meeting internal and external service level agreements
• Ensuring consistent coverage within the Accounts Receivable function
• General administrative duties related to credit and accounts

• Strong attention to detail
• Effective communication (verbal and written)
• Self-motivated and well-organized
• Collaborative relationship-builder
• Proficient with Microsoft Excel and Word

• Previous experience in Credit Control or Credit Risk
• Interest in professional growth within the credit function
• Fast and accurate data entry skills
• Strong relationship-building skills (internally and externally)
• Ability to influence and negotiate across stakeholder levels
• Analytical mindset with ability to interpret data and present insights
• Strong prioritization and time management skills
• Problem-solving and decision-making capabilities
• Comfortable working independently and as part of a team

*Rates depend on experience and client requirements