Google Workspace Support - Level 3 - £250 per day

End User Support Engineer - Google Workspace Central London (Onsite Mon-Fri) £250 per day SC Cleared (or eligible)

We're looking for an experienced End User Support Engineer to provide Level 1-3 support across a Google Workspace environment. You'll troubleshoot user, device, software, and network issues while ensuring a seamless end-user experience.

Key Responsibilities:

• Support and administer Google Workspace (Gmail, Drive, Docs, Meet, Calendar)

• Manage users, permissions, security settings, SSO & MDM

• Provide Mac (70%) and PC (30%) support

• Hardware deployment, patching, upgrades & AV support (Logitech/Yealink)

• Resolve incidents across software, hardware, LAN/Wi-Fi/VPN

• Handle onboarding/offboarding and user access management

• Maintain clear ticket documentation and knowledge base updates

Requirements:

• Strong Google Workspace Admin experience

• Confident across Mac & Windows environments

• Experience with ITSM tools (e.g. Jira)

• Knowledge of SSO, identity management & endpoint support

• Excellent customer-facing skills

Certifications in Google Workspace, Slack, Airtable or ITIL desirable.

*Rates depend on experience and client requirements