NHS Band 7 Digital Care Record Business Analyst

About the Opportunity

This role sits within the discovery phase of the Integrated Care Record, a strategic initiative exploring how best to co-design and deliver a shared digital care record that enables seamless access to patient and citizen information across health and social care settings.

We are seeking an exceptional Senior Business Analyst to drive high-quality analysis, leadership, and innovation throughout this critical phase.

Key Responsibilities

• Apply effective processes and delivery methods; measure and evaluate outcomes.
• Guide teams in prioritising work, managing scope, and following MVP principles.
• Lead process, system, and data modelling; recommend business and policy changes.
• Coach and mentor Business Analysts, share best practices, and support capability development.
• Research and champion emerging tools and techniques to improve efficiency.
• Planning & Design
• Advise on approaches to analysing complex business problems and opportunities.
• Interpret research and analysis to support tactical and strategic recommendations.
• Conduct options analyses, feasibility assessments, and quantify business benefits.
• Ensure solutions align with organisational goals, user needs, and expected outcomes.
• Define and manage the full requirements lifecycle, ensuring prioritisation and traceability.
• Plan and adapt complex analysis work as insights evolve.
• Improvement & Monitoring
• Identify and implement opportunities for business performance improvement.
• Lead process-change initiatives and assess feasibility of proposed improvements.
• Apply analytical and evaluation methods to design and test business processes.
• Conduct ongoing research and mapping of systems and processes.
• Work with digital teams on system design, interfaces, and functional requirements.
• Apply testing techniques, review prototypes, and develop acceptance criteria.

Essential Experience

• Experience within the NHS or broader health sector.
• Understanding of health service terminology and information standards.
• Experience in NHS digital patient record projects
• Proven application of advanced analytical techniques to highly complex information.
• Experience engaging stakeholders in operational environments (e.g., hospitals).
• Strong facilitation and consulting experience, including stakeholder workshops.
• Expertise in process analysis and change across financial, cultural, technological, organisational and environmental domains.
• Experience managing business process testing, test scenarios, and outcome reporting.
• Extensive experience working on digital products/services with multi-disciplinary teams.
• Ability to produce detailed designs and documentation using appropriate standards and tools (including prototyping where relevant).
• Experience selecting tools and methods to establish and communicate user experience requirements
• Confidence in challenging teams and stakeholders constructively.
• Agile practitioner with experience working in multi-disciplinary teams.

*Rates depend on experience and client requirements