Delivery Lead
Delivery Lead
Location: London or Edinburgh
Working pattern: Hybrid working
Start date: ASAP
Employment type: Permanent
Salary: £38,000 - £46,000 (+ £3,300 London Weighting)
Level: Senior
The Opportunity
A leading international organisation specialising in education, cultural relations and global collaboration is looking for an experienced Delivery Lead to support digital product and project delivery.
You will take responsibility for the health, flow and continuous improvement of multidisciplinary teams, helping them deliver valuable products and services at a sustainable pace. You will remove blockers, improve ways of working and use live delivery data to provide clear visibility of progress, risks, dependencies and release forecasts.
The role suits an Agile delivery professional who combines servant leadership with practical knowledge of Agile, Lean and traditional project management approaches.
The Role
You will be accountable for the performance, motivation and continuous improvement of multidisciplinary product and project teams. You will manage delivery flow, facilitate effective ceremonies and create an environment in which teams can increasingly self-organise.
Working with senior stakeholders, technical colleagues, third-party suppliers and globally distributed teams, you will replace manual status reporting with transparent practices and accurate live performance information.
Key Responsibilities
* Own the end-to-end delivery flow for assigned digital products and projects
* Identify and resolve blockers, risks, dependencies and recurring delivery issues
* Facilitate Scrum, Kanban and Lean ceremonies to maintain alignment and momentum
* Establish predictable and sustainable delivery cadences and reduce lead and cycle times
* Coach multidisciplinary teams to self-organise and improve their delivery capability
* Apply Agile, Lean or traditional project management methods according to the delivery context
* Maintain delivery plans, sprint backlogs, risk logs and issue logs where required
* Use Real Time dashboards and delivery metrics to show flow, velocity, throughput, bottlenecks and forecasts
* Communicate plans, risks and dependencies clearly to senior stakeholders and non-technical audiences
* Build collaborative relationships with product owners, sponsors, programme teams, PMO colleagues and technical teams
* Manage third-party suppliers and integrate external partners into the team's delivery approach
* Resolve conflict constructively and support inclusive, motivated and high-performing teams
* Analyse delivery requirements with sponsors and stakeholders and support the planning, implementation and evaluation of activity
* Manage changes to plans or specifications when priorities, risks or delivery circumstances change
* Coordinate dependencies with upstream and downstream teams so required work is available at the right time
* Partner with programme, PMO and commercial colleagues to maintain delivery pace and supplier accountability
Essential Experience
* Strong experience managing digital or technology product and project delivery
* Demonstrable experience delivering in Agile environments using Scrum, Kanban or Lean
* Understanding of iterative development, incremental delivery and Waterfall approaches
* Experience leading complex multidisciplinary teams with multiple stakeholders and dependencies
* Experience applying servant leadership and coaching teams towards greater self-organisation
* Strong knowledge of Kanban metrics, including lead time, cycle time and throughput
* Experience using delivery data to identify bottlenecks and improve team performance
* Experience managing senior stakeholders, programme teams, PMOs and third-party suppliers
* Experience with Jira, Confluence, Miro, Microsoft Planner or similar tools
* Strong conflict resolution, influencing and communication skills
* Ability to translate technical information for non-technical stakeholders
* Fluency in English
Desirable Experience
* Experience leading remote or globally distributed teams
* Experience within a complex international organisation
* Experience delivering infrastructure, digital product or technology rollout initiatives
* Experience helping teams improve Agile maturity or change delivery approach
* Scrum, Kanban, SAFe, Lean Six Sigma, cloud or equivalent professional certification
* Degree-level qualification or equivalent professional experience
* Experience producing and maintaining delivery plans, sprint backlogs, risk logs, issue logs and release forecasts
* Ability to influence and motivate colleagues using formal and informal negotiation techniques
Important Information
* Applicants must be a UK resident
* Applicants must have the unrestricted right to work in the UK
* No visa sponsorship is available for this role
* This position is offered on a hybrid basis, with no fully remote option
* A regular physical presence in the office is required for the success of the role
* The exact hybrid working pattern may vary depending on the selected office location
* Salt contact: Robert Sprigens - (see below)
The full job description will be discussed during a telephone call if the candidate is interested and considered suitable for the role.
*Rates depend on experience and client requirements