Product Owner
Job Description
Product OwnerLocation: London or EdinburghSalary: £38,000 - £46,000 (+ £3,300 London Weighting)I'm currently recruiting for a Product Owner to join a globally recognised education and cultural organisation with a significant international presence.This is an excellent opportunity to work within a major commercial function that supports millions of learners and candidates worldwide through digital products, English teaching, assessments and online learning services. The role offers the chance to take ownership of global digital systems and platforms, drive continuous improvement, support product growth across international markets and play a key part in shaping user-focused digital services within a complex, high-profile environment.This is a senior-level role focused on managing global English systems and digital capabilities from an end-to-end lifecycle perspective. The successful candidate will support the continuous improvement of digital products, keep stakeholders informed on product development, promote product uptake, represent users throughout the delivery process and use feedback to drive ongoing improvement.The role will be centred around ensuring customer needs remain at the heart of product decisions, while supporting the effective development, delivery and optimisation of digital platforms used across a large international environment.Key responsibilitiesProduct and service developmentManage the procurement, development, configuration, quality assurance, ongoing maintenance and support of both new and legacy systems and platformsWork to reduce duplication across the product portfolio, ensuring the most effective use of funds and resourcesOwn and manage the Product Backlog, ensuring it is prioritised in line with business objectivesEnsure the Product Backlog remains transparent, visible and clearly understood by stakeholdersSupport the rollout of new products at global, regional and country levelProvide advice and support on any necessary product or platform modificationsTake overall responsibility for quality assurance of content delivered through the systemsWork closely with content development teams, technical teams, marketing, business development professionals and other stakeholdersEnsure platform content adheres to brand guidelinesEnsure the interface is user-friendly and designed to meet organisational requirementsMaintain platform availability and functionality in line with agreed service level requirementsConsultancy, analysis and problem-solvingApply advanced knowledge and technical expertise to solve complex business issues relating to technical platformsUse specialist knowledge and appropriate techniques to identify and resolve platform-related challengesContribute to the design and development of technical projects that support platform developmentProvide specialist technical advice and support to stakeholdersRelationship and stakeholder managementBuild and maintain effective relationships with internal and external partners and stakeholdersSupport joined-up delivery of project and platform goals within a complex matrix environmentProvide appropriate data to internal teams such as Proposition, Marketing and Customer ManagementDevelop business relationships with external consultants, technical innovators and suppliersSupport the procurement of new solutions and implementation of new technologies where appropriateAdvise business development managers on technical solutionsEnsure proposals meet business needsProvide input into business cases on the suitability and cost of proposed solutionsDevelop peer and professional networks internally and externally to enhance knowledge and expertiseFinancial managementUse agreed corporate systems and processes to contribute to the planning and management of core platform budgetsSupport budget planning for special initiatives or change projectsContribute to monthly and year-end reporting on income, expenditure and riskUse reporting insights to improve financial planning, management and performance across online learningLeadership and managementPlan and prioritise work to ensure effective delivery across a varied range of responsibilities and deliverablesManage deliverables across a quarterly to annual time horizonTake on line management responsibilities where appropriateDetermine work plans and coordinate input from others to meet objectives on time and within budgetContribute ideas to support the development of wider business plans, discipline-specific priorities and customer or platform-focused strategiesCertification and professional qualificationsAgile project management qualification preferredITIL certification desirableEducationFirst degree or equivalent qualification / experienceRelevant role-specific knowledge and experienceMinimum requirementsTrack record of successfully creating, launching and scaling digital product development programmes for B2C and B2B marketsDemonstrable experience managing products through agile processesExperience writing and working with user storiesDesirable experienceExperience achieving business results through a globally dispersed team in a matrix environmentImportant informationApplicants must be a UK residentNo visa sponsorship is available for this roleThis role is hybrid with no fully remote optionA physical presence in the office is required for the success of this roleThe hybrid working pattern varies depending on office locationSalt contact: Robert Sprigens,*Rates depend on experience and client requirementsTPBN1_UKTJ