Chief Technology Officer

PREMIUM MULTI-SITE CONSUMER BRAND (VIRTUE VETS)

London | Hybrid

Chief Technology Officer (£100,000 - £130,000 + package)

One of the most exciting consumer growth stories in London right now.

Virtue Vets is building a premium, design-led, multi-site veterinary and pet wellness brand - with clear ambitions to become the Third Space within its category.

We are now looking for a CTO who understands how technology enables a physical, customer-facing, multi-location business -not just digital products in isolation.

This is a build-from-scratch role, working directly with the Founder.

What this role actually involves:

This is not a pure SaaS or platform CTO role.

You will own and build technology across a real-world, multi-site operating environment, including:

• Customer booking, CRM and lifecycle systems
• Clinic operations, workflows and site-level performance
• Payments, POS and customer experience platforms
• Integrations across physical + digital touchpoints
• Data, reporting and commercial insight across multiple locations

You’ll be responsible for ensuring technology directly improves customer experience, operational efficiency and unit economics as the business scales.

What we’re specifically looking for:

We are only interested in profiles with relevant multi-site, consumer-facing experience.

You will likely have:

• Built or led technology in a multi-site retail, hospitality, healthcare or leisure business
• Experience with omnichannel environments (physical + digital customer journeys)
• Delivered systems across booking / CRM / POS / payments / customer platforms
• Worked closely with founders or senior operators in a high-growth environment
• Built teams and systems from early-stage through scale

This role is NOT suited to:

• Pure fintech / banking / payments backgrounds
• Enterprise-only / corporate transformation roles
• CTOs with no exposure to physical, multi-site operations

Why this role stands out:

• Build the entire technology function from day one
• Direct partnership with Founder and leadership team
• Clear link between tech decisions and commercial performance
• High-growth, multi-site rollout over the next 24 months
• Opportunity to shape a category-defining premium brand

The detail:

• £120–150k base
• Meaningful equity participation
• London | Hybrid

Alongside this, we are building out the wider leadership team including CFO and HRD.

Final note:

This is a hands-on, founder-mode role.

We are looking for someone who enjoys solving real operational problems, building from scratch, and scaling a business where technology is central to both the customer experience and commercial success.