Head Of Technology Portfolio Delivery

Hiring: Head of Technology Portfolio Delivery – Banking

Kent (Hybrid: 2 days per week onsite)

Senior Leadership | Purpose-Led Financial Services

Up to £105k+ impactful mission + collaborative culture

I'm excited to be supporting a values-driven financial organisation in the charity sector as they recruit a newly created Head of Technology Portfolio Delivery for their banking division.

This is a fantastic opportunity for someone who combines hands-on delivery leadership, genuine humility, and strong partner management skills, with the ability to run a complex change portfolio in an environment that's collaborative, people-centric and mission-focused.

The Opportunity

Following a multi-year transformation and the successful re-platforming of their banking system, the organisation is entering a new chapter. With a strategic development partner owning most engineering delivery, they now need a dedicated leader to oversee:

• A significant change backlog and post-go-live improvements
• Continuous optimisation across cloud, cost, systems, and customer journeys
• A structured small-change stream (fixes, enhancements, UX improvements)
• Decommissioning of legacy platforms
• Portfolio governance, prioritisation, and benefits realisation
• Resource planning for both internal and partner teams

You'll report to the CTO and sit on the Technology SLT, working with stakeholders across operations, technology, and banking leadership.

What You'll Lead

Portfolio Management & Delivery Excellence

• Own the full change portfolio and pipeline, ensuring clarity, prioritisation, and alignment to strategic objectives
• Act as the escalation point and quality wrapper for all change initiatives
• Oversee project governance, reporting, financial control, and benefit tracking
• Manage the organisation's non-production environment landscape

Partner & Vendor Management

• Shape and strengthen the operating model with their strategic development partner
• Ensure roles, responsibilities, and processes between parties are clearly defined and continuously improved

Leadership, Culture & Capability

• Lead or matrix-manage a team of 10–15 (PMO, PMs, Analysts, Developers, Testers)
• Build a culture of collaboration, proactivity, transparency, and continuous improvement
• Promote hands-on problem solving and root-cause analysis

Continuous Improvement

• Refine portfolio processes, governance, sourcing strategies, and capacity planning
• Implement meaningful metrics to track performance, quality, and delivery health
• Support strategic sourcing and ensure external services are cost-effective and fit for purpose

Who Will Thrive Here?

This organisation values people who are collaborative, grounded, and invested in the cause. They actively avoid corporate hierarchy and top-down leadership.

And you'll bring:

• Strong vendor/partner management experience
• Ability to flex communication between technical detail and high-level/regulatory conversations
• Hands-on leadership style — this is not a purely strategic role
• Comfort working in a fast-paced, mission-driven environment
• A passion for building healthy teams and robust processes

Why This Role Stands Out

You'll shape how a transformed banking platform evolves, directly affecting the service delivered to charities. You'll work with leaders who value openness, teamwork, humility, and doing the right thing. And you'll help deliver technology that genuinely makes a difference.

If this sounds like a challenge you'd be energised by, or if you'd like to explore the opportunity further, feel free to reach out directly.