Application Analyst

Role: Application Analyst - Hosting Services
Location: Fully remote - Some travel required
Salar: £40,000 with additional benefits

About the Role
We are seeking a technically skilled Application Analyst to join a leading organisation. You'll deliver high-quality hosting solutions, ensure service continuity, and support customer applications in a Windows Server environment. This role is ideal for someone who enjoys troubleshooting, improving client service, and staying up-to-date with emerging technologies.

Key Responsibilities

• Support and troubleshoot Client Server and web applications.

• Lead incident resolution and escalate issues as needed.

• Collaborate on customer onboarding and maintain system build standards.

• Work with service desk teams to resolve hosted application issues.

• Develop solutions to improve service efficiency and maintain security compliance.

• Monitor system health and contribute to continuous improvement initiatives.

Essential Skills & Experience

• 3+ years' experience in application support (Client Server/web).

• Proficient in SQL Server, Oracle, Windows Server, and Scripting (SQL, PowerShell, Python, VBS).

• Knowledge of virtualisation (VMware), networking (TCP/IP, DNS, Firewalls), and ITIL processes.

• Strong problem-solving and analytical skills, with attention to detail.

Desirable

• Local government application support experience.

• Basic project management and strong interpersonal skills.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.