Account Manager
The Role
- Manages a portfolio of complex client accounts with end‐to‐end ownership
- Strong track record delivering renewals and account expansion
- Trusted relationship manager to senior business and technical stakeholders
- Experienced working cross‐functionally to drive client outcomes
- Brings valuable exposure to the London insurance and specialty market
Background
- 3–6 years’ experience in Account Management, Customer Success, or commercial SaaS roles
- Proven ownership of renewals, retention, and revenue growth
- Comfortable working with complex organisations and multiple stakeholders
- Strong communicator with a consultative, relationship‐led style
- Used to CRM systems and commercial reporting/forecasting