Business Analyst
Business Analyst – Process & Digital Transformation | London Insurance Market | London (Hybrid)
We’re currently hiring a Business Analyst to join a large-scale EMEA transformation programme within a global organisation operating in the London Insurance Market.
This is a hands-on role for someone who enjoys process improvement, stakeholder engagement, and shaping digital solutions—working at the intersection of underwriting, operations, and technology.
Please note: experience working within the Insurance Market is essential for this role.
The Opportunity
You’ll be part of a high-impact transformation function delivering new technology platforms and driving process optimisation across multiple countries and product lines.
Working within a collaborative, squad-based environment, you’ll partner closely with product owners, engineers, and business stakeholders to translate complex needs into clear, actionable outcomes.
Key Responsibilities
- Collaborate with stakeholders to elicit, analyse, and define business requirements
- Map and improve end-to-end business processes, identifying gaps and opportunities
- Create user stories and acceptance criteria aligned to business needs
- Support product backlogs, sprint planning, and prioritisation activities
- Contribute to agile ceremonies including stand-ups, reviews, and retrospectives
- Produce clear documentation (BRDs, functional specs, process maps)
- Facilitate workshops and support adoption of new tools and features
What We’re Looking For
- Experience as a Business Analyst (typically 2–5 years, flexible depending on profile)
- Strong process engineering and requirements gathering capability
- Confident communicator, able to engage and challenge stakeholders
- Proactive, self-starting mindset with the ability to work at pace
- Experience working in cross-functional, digital or agile environments
- Proven experience within the London Insurance Market (essential)
- Familiarity with tools such as JIRA, Confluence, or similar
- Interest in AI-enabled ways of working
Nice to Have
- Exposure to system implementations or transformation programmes
- Additional European languages (French, Spanish, German, Dutch)
Environment
- Fast-paced, outcome-focused culture
- Multidisciplinary teams across Europe and global tech hubs
- High stakeholder exposure across underwriting, operations, and technology
- Opportunity to contribute to major platform builds and transformation initiatives
Package & Location
- London-based (minimum 3 days per week in office)
- Salary: £50,000–£65,000 depending on experience
- Bonus: 8–10% annual target
- Competitive benefits package
Why Apply?
This is an excellent opportunity for a BA looking to step into a transformation-focused role with real business impact, within the London Market insurance space, and gain exposure to large-scale, international change programmes in a modern, tech-enabled environment.