Business Analyst

Business Analyst - £53,000, Hybrid (3 Days On-Site), Stoke

We're supporting a growing organisation with an exciting opportunity for an experienced Business Analyst to join their team in Stoke. The role will include improving processes, driving operational excellence, and supporting digital transformation. If you come from a defence or security-cleared background, this could be for you!

This role requires regular on-site presence (3 days per week) and is ideally suited to candidates who already hold, or are eligible for, SC clearance.

What we are looking for:

• Proven experience in business or process analysis roles.
• Active or recently held SC clearance (strongly preferred).
• Background in defence, government, or secure environments.
• Strong process mapping and documentation skills (e.g. BPMN, flowcharts, user stories).
• Experience identifying and delivering process improvement initiatives.
• Knowledge of Lean, Six Sigma, or similar methodologies.
• Exposure to automation and digital transformation projects (RPA, workflow, low-code).
• Confident stakeholder manager with excellent facilitation and communication skills.
• Strong analytical and problem-solving capability.
• Understanding of Agile and user-story-driven delivery models.

What you will be doing:

• Engage with stakeholders to understand end-to-end business processes and requirements.
• Facilitate workshops, interviews, and process walkthroughs.
• Document and analyse current-state and future-state processes.
• Identify inefficiencies, risks, and opportunities for improvement.
• Support process redesign, optimisation, and standardisation initiatives.
• Produce clear documentation, insights, and recommendations for decision-makers.
• Contribute to governance, continuous improvement, and change management activities.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.