D365 System Owner

Role: D365 System Owner

Location: City of London

Salary: up to £85,000

Day of week in the office: 1-2 days a week in the office

My client is going through a strategic CRM transformation moving to D365 as part of their wider enterprise systems modernisation programme. This is not a support role, it’s a full system ownership role. You will take strategic and operational ownership of Dynamics 365 across marketing, membership, and operational teams — shaping how CRM delivers measurable business value across the organisation.

Responsibilities/Experience

• Own the CRM strategy, road-map and vision
• Align platform development with organisational goals
• Act as senior Business Relationship Manager for CRM
• Manage and prioritise the backlog based on value
• Hold stakeholders accountable for benefit realisation
• Lead and develop a small in-house CRM team

If this role sounds of interest and you would like to know more do not hesitate to contact me on elias.ofosu@sandersonplc.com