Delivery Manager

Delivery Manager, £500 per day, London or Birmingham, hybrid working

We're supporting a major transformation programme that is reshaping how a leading professional membership organisation delivers qualifications, learning and professional development services.

As part of this high-profile initiative, we're looking for an experienced Delivery Manager to drive the detailed design and implementation readiness phase of a complex business and technology transformation programme.

This is a hands-on delivery leadership role, requiring someone who can bring structure, pace and governance across multiple workstreams while enabling cross-functional teams to successfully deliver programme outcomes.

The Opportunity

Working closely with programme leadership, product, service design, UX, business analysis, architecture, technology and operational teams, you will be responsible for coordinating delivery activities, managing dependencies and ensuring progress remains aligned to programme objectives.

You will play a critical role in creating the delivery discipline, governance and visibility needed to transition approved programme designs into implementation-ready solutions.

Key Responsibilities

• Develop and maintain integrated delivery plans, milestones and critical paths across programme workstreams.
• Coordinate day-to-day delivery activities across multidisciplinary teams.
• Manage programme risks, issues, dependencies and actions, ensuring timely resolution and escalation where required.
• Facilitate workshops, planning sessions, sprint ceremonies and stakeholder discussions.
• Establish and maintain effective governance, reporting and delivery controls.
• Drive alignment across business, design, technology and operational stakeholders.
• Support resource planning, forecasting and capacity management.
• Ensure programme outputs meet quality standards and are ready for downstream implementation activities.
• Maintain delivery visibility through Azure DevOps, Jira or similar tooling.

About You

We're looking for a delivery professional who can confidently operate within large-scale transformation environments and bring a pragmatic, outcome-focused approach.

You will have:

• Proven experience delivering complex transformation, digital, operational or business change programmes.
• Strong delivery management and programme coordination experience across multiple workstreams.
• Expertise in Agile, Scrum, Kanban and hybrid delivery methodologies.
• Excellent stakeholder management skills, with the ability to build relationships at all levels.
• Experience managing RAID logs, governance forums, reporting and dependency tracking.
• Strong facilitation, planning and organisational skills.
• Experience using Azure DevOps, Jira, Microsoft Project, Miro and Microsoft 365.
• A proactive approach to identifying risks, removing blockers and driving delivery momentum.

Desirable Experience

• Qualifications, education, membership or regulated sector environments.
• Service design and customer journey transformation programmes.
• Target Operating Model (TOM) delivery.
• Technology-enabled business transformation.
• Detailed design and implementation planning phases.
• Supplier and partner management.

RSG Plc is acting as an Employment Business in relation to this vacancy.