Information Communication Technology Trainer

IT Trainer

Cambridge | Permanent

£38,000

The Role

We are looking for an IT Trainer to join a professional services business, supporting employees across the organisation to improve their use of technology and digital systems.

This role will focus on delivering training and user support across a range of systems, with a strong emphasis on Microsoft 365 applications. You will work with employees at all levels of the business, from new starters through to long-standing members of staff, helping users feel confident and capable using technology in their day-to-day work.

The position will involve a mix of face-to-face and virtual training, alongside one-to-one user support and assisting with the rollout of new systems and technologies.

Key Responsibilities

• Deliver IT and systems training both face-to-face and remotely
• Support onboarding and training for new starters
• Provide ongoing support and guidance to existing users
• Assist with system rollouts and adoption of new technologies
• Create and maintain user guides and training materials
• Provide one-to-one support to users where required
• Help improve how technology is used across the business
• Support users with Microsoft 365 applications including Teams, Outlook, and SharePoint
• Work closely with IT and wider business teams to identify training and support needs

About You

• Previous experience delivering IT or systems training
• Good knowledge of Microsoft 365 / Office 365
• Strong communication and interpersonal skills
• Comfortable supporting users with different levels of technical ability
• Friendly, approachable, and patient attitude
• Experience within a professional services or legal environment would be beneficial