Partner Success Manager

Cyber Security Partner Success Manager

Location: Hybrid (London – occasional client travel)

Department: Partner Success / Cyber Security

Type: Full-time

£60-£70,000

About the Role

My client is seeking a Cyber Security Partner Success Manager to join our Partner Success team. You’ll manage key Security Operations Centre (SOC) accounts, ensuring clients gain maximum value from our services while driving continuous improvement and growth opportunities.

You’ll act as a trusted advisor to senior stakeholders, guiding them on security strategy, risk reduction, and best practice implementation.

Key Responsibilities

• Build and maintain strong relationships with SOC clients through regular meetings and strategic reviews.
• Deliver Quarterly Business Reviews and support clients in developing their cyber security roadmaps.
• Act as an escalation point for cyber security issues and liaise with SOC leadership on emerging trends.
• Analyse service performance and contribute to quality improvement initiatives.
• Develop and manage client Capability and Maturity Models and security roadmaps.
• Identify opportunities to expand services and enhance client value.
• Support financial oversight, including billing accuracy and account profitability.

About You

• Experienced in cyber security , ideally within a SOC or managed security environment.
• Skilled at building relationships with senior stakeholders and communicating complex security topics clearly.
• Highly organised, detail-oriented, and process-driven.
• Confident presenting to executive audiences and facilitating strategic discussions.
• Collaborative and proactive in driving client success.

What We Offer

• Competitive salary and benefits.
• Professional growth and certification opportunities.
• Collaborative, forward-thinking team environment.
• Exposure to leading-edge security technologies.

Please Apply - Olivia.castle@sandersonplc.com