Programme Delivery Manager 6 month FTC

Programme Delivery Manager (6 month FTC)

Job title: Programme Delivery Manager Location: Hampshire, 1 day a week onsite Salary: up to £75,000 depending on experience Contract Type: 6 month FTC (possible extensions)

A well-established, UK-based eCommerce platform is launching a major customer initiative and is seeking a Programme Delivery Manager to support the delivery of a new loyalty programme.

With the proposition and business case already approved, and a delivery plan in place, you'll take ownership across multiple workstreams.

Key Responsibilities

• Programme Delivery: Lead and manage multiple workstreams to ensure timely execution, including planning, risk management, and delivery of key components
• Cross-Functional Collaboration: Work closely with teams across various departments to align stakeholders and create new processes
• Technology Requirements: Collaborate with tech teams to define and validate business requirements, ensuring smooth implementation.
• Governance & Reporting: Support programme governance by providing regular updates on progress, risks, and key decisions.

Required skills and experience

• Proven experience delivering complex, multi-workstream projects, ideally in CRM, eCommerce or retail
• Strong cross-functional change management and facilitation skills
• Excellent stakeholder engagement and communication abilities
• Experience translating business needs into technical requirements
• Strong strategic thinking and analytical skills, with a data-informed approach to decision-making
• Prior experience with loyalty programme development or implementation is highly desirable

Reasonable Adjustments:

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