Service Transition Co-ordinator, hybrid
Service Transition Coordinator, hybrid (2 days per week on site).
Our client, a leading finance company, are looking to hire a contractor from a service design/service transition background.
We're looking for a Project Coordinator/Service Transition Analyst to act as the bridge between change and stable operations - ensuring new and changed services land cleanly into BAU, fully supportable from day one.
You'll work across delivery, engineering and operations to challenge, shape and validate designs before go-live - making sure nothing is missed and nothing breaks downstream.
What you'll be doing:
- Interrogate changes to business systems - ensuring operational readiness and alignment to IT policy
- Identify impacts across systems, processes and support models (closing gaps before they become issues)
- Work closely with architects, engineers and delivery teams to ensure non-functional requirements are baked in (resilience, monitoring, supportability)
- Support and coordinate design and estimation sessions across Technology Operations
- Drive clean onboarding into BAU with the right documentation, ownership and support structures in place
What we're after:
- Experience sitting between delivery and operations (service transition / onboarding / service design)
- Strong analytical mindset - able to spot gaps, challenge assumptions and assess impact quickly
- Confident engaging with technical and non-technical stakeholders
- Structured, organised, and comfortable coordinating multiple inputs
This is well suited to someone with a solid grounding in service transition or operations who wants to step further into a critical, high-visibility function.
Please note, engagement is via umbrella company only; all tax and NI will be deducted at source.
Reasonable Adjustments:
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