User Researcher

Role: User Researcher

Rate: £450 p/d (Via Umbrella)

Location: Fully Remote

Duration: 3 months

We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. You will work closely with multidisciplinary teams to ensure services meet user needs and comply with GDS standards.

Essential Skills & Experience

  • Proven experience as a User Researcher within GDS or UK public sector projects
  • Strong knowledge of the GDS Service Standard and service assessments
  • Experience running usability testing, interviews, surveys, and workshops
  • Ability to communicate insights clearly to varied audiences
  • Experience working in agile, multidisciplinary teams

Responsibilities:

  • Plan and conduct user research across the service lifecycle (discovery, alpha, beta, live)
  • Use a range of qualitative and quantitative research methods
  • Translate research findings into clear, actionable insights
  • Collaborate with designers, product managers, developers, and stakeholders
  • Ensure research aligns with GDS Service Standard and best practice
  • Support teams in making evidence-based, user-centred decisions

Job Details

Company
Sanderson
Location
City of London, Greater London, UK
Hybrid / Remote Options
Posted