Desktop Support Engineer

Desktop Support Engineer - Hedge Fund

Location: London

Contract: Contract - Up to £400 Inside IR35

We are seeking an desktop support engineer to join a dynamic technology team in a fast-paced financial environment. This role involves providing high-quality technical and operational support to traders, executives, and global business users. You’ll be part of a small, collaborative team handling 1st and 2nd line incidents and requests, while working closely with senior engineers on more complex issues.

What you’ll do:

• Deliver end-user support for traders, executives, and VIPs.
• Build, configure, and deploy desktops, laptops, and mobile devices.
• Support Microsoft applications, Bloomberg, Reuters, and other trading platforms.
• Troubleshoot hardware, software, and AV/VC technologies.
• Manage incidents and requests via ServiceNow.

Experience Required:

• 5+ years’ experience in enterprise IT support, ideally within buy side finance.
• Strong knowledge of Windows 10/11, Office 365, Azure/Intune, Active Directory, Citrix, VMware.
• Experience with Bloomberg, Reuters, Cisco telephony, and video conferencing tools.
• Excellent communication skills, with proven ability to support VIPs under pressure.
• Trade floor support experience

If you're keen for your next engagement, please apply.