Credit Controller

Credit Controller | North West London / Hybrid | IT Services Co | £35-38,000 + bens

This dynamic IT Services business is looking to recruit an experienced Credit Controller to join its busy finance team and support the effective operation of the Accounts Receivable and Credit Control function by ensuring timely posting and allocation of receipts, proactive debt management, accurate ledger maintenance, and efficient handling of finance-related queries. The role also holds responsibility for accurate bank postings and reconciliations, as well as compliant credit card administration, including transaction posting, reconciliation, and monitoring of supporting documentation.

Key tasks include

• Chase outstanding customer payments via phone and email
• Communicate with customers to obtain payment dates and resolve disputes
• Produce aged debt and bad debt reports for internal stakeholders
• Maintain accurate notes and records of customer interactions
• Support bad debt review processes and escalation procedures
• Manage Direct Debit amendments, cancellations, and queries as well as reconcile Direct Debit receipts and investigate discrepancies
• Allocate receipts against sales invoices
• Perform customer account reconciliations where required
• Ensure timely resolution of billing and payment discrepancies
• Post cash transactions accurately and in a timely manner
• Perform regular bank reconciliations for incoming receipts and outgoing payments
• Escalate unreconciled items in line with internal controls and month-end deadlines
• Support month-end close processes through completion of all bank reconciliations
• Obtain and review all relevant supporting documentation for credit card transactions
• to ensure completeness and compliance
• Post and reconcile credit card transactions.

Ideal candidate:

• Previous 2-3 years experience in a Credit Controller role.
• Strong understanding of invoice processing and receipt allocation
• Experience managing customer debt and payment queries
• Good working knowledge of finance systems and Excel
• Strong attention to detail and accuracy

This is an excellent opportunity for an experienced Credit Controller to join this dynamic organisation. You will be an integral part of the Finance Team and along with your colleagues, ensure work is completed timely and always to the highest standard.