Audio Visual (Av Engineer)-Hedge Fund-Infrastructure,Webex,Zoom,Cisco,troubleshooting - contract
Audio Visual (Av Engineer)-Hedge Fund-Infrastructure,Webex,Zoom,Cisco,troubleshooting - contract
What You'll Do
Provide hands-on support for on-site AV equipment, including troubleshooting, repair, and preventive maintenance across conference rooms and event spaces
Monitor, maintain, and support Back End AV infrastructure to ensure reliability, performance, and a consistent end-user experience
Set up, test, and manage conference room AV systems to enable seamless meetings, presentations, and collaboration
Deliver Real Time troubleshooting during meetings, resolving video, audio, and conferencing issues quickly and effectively
Coordinate and execute AV support for live and hybrid events, including town halls, webinars, and training sessions
Operate AV equipment during events to ensure high-quality audio and video delivery
Partner closely with Facilities, IT, and Engineering teams on room standards, system upgrades, changes, and new AV solutions
Serve as an escalation point for complex AV issues, document procedures and troubleshooting records, and perform daily readiness checks to prepare systems for use
What You Bring
At least 3 years of operations experience supporting conferencing and audio-visual technologies
Strong knowledge of collaboration platforms, including WebEx, Zoom, Microsoft Teams, and Google Meet
Hands-on experience with room-based conferencing systems, including Cisco TelePresence, Room Series, and DTEN
Expertise with AV control systems, DSPs, and peripheral technologies such as Crestron, QSC, Lightware, and Shure
Understanding of AV networking concepts and technologies, including IP-based AV, video over IP, and audio networking
Experience with inventory management, asset tracking, technical documentation, troubleshooting records, and end-user reference materials
Exceptional customer support and communication skills, including experience supporting VIP and C-level stakeholders in high-pressure situations
Bachelor's degree in Computer Science or a related field, or equivalent experience; familiarity with Cisco voice and video infrastructure and AV certifications such as Dante, Q-SYS, or CTS are a plus
Inside IR35 - 5 days a week on site, Central London based - Long term contract
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