Permanent AVP Crisis Management (Fintech) - Crisis management frameworks/simulations/testing

Permanent AVP Crisis Management (Fintech) - Crisis management frameworks/simulations/testing

The candidate will be required to interact with a broad range of internal and external stakeholders. Internally, this includes colleagues at all levels of the organization, up to and including Executive management.

The candidate will:

• Support the development and execution of the governance, strategy, performance measure and levels of risk mitigation that should be adopted to support the successful delivery and maintenance of the Crisis Management framework.
• Engage with Compliance and Regulatory Relations teams to assess any impact to the Crisis Management framework post communicated changes to regulations.
• Co-ordinate the Crisis Steering Committee ensuring that meetings are scheduled, and materials are provided on time and of the expected quality.
• Responsible for the maintenance of all Crisis related documentation (Crisis Playbooks, Crisis Manuals, Committee ToR, Training Schedules) ensuring these are regularly reviewed in accordance with the documentation governance standards and updated efficiently as and when required
• Design Crisis War Games, run and delivered as discussion-based tabletop exercises, capturing and covering the extensive range of scenarios that could materialise both internally and externally.
• Design Crisis Simulation exercises, run and delivered in the Test environment, ensuring that scenarios are created and manipulated, considering the limitations of the Test environment, to mirror a Real Time based event. Identify and engage with the respective teams and co-ordinate and interlock with other activity taking place in the environment.
• Represent Crisis Management in relevant projects to analyse the risks and potential changes to the Crisis Management framework, crisis tools and any crisis documentation.
• Identify and/or contribute to the design and creation of any new crisis tools and crisis processes delivered to enhance Crisis Management capabilities. Collaborate in the integration and user acceptance testing ahead of them going live.

What we're looking for:

• Typically, 5+ years' experience in crisis management, operational resilience, business continuity, incident management, or a closely related discipline within complex, regulated environments
• Demonstrated experience supporting or operating within formal crisis management frameworks, including preparedness, response, and post-incident review activities
• Experience designing or facilitating crisis simulations, testing, or scenario-based exercises
• Experience designing and facilitating business continuity and third-party exercises would be an advantage
• Experience designing severe but plausible scenarios for the testing of resilience critical services would be an advantage
• Understanding of FX products and services with knowledge of the required infrastructure and dependencies.
• Experience working within or supporting a financial market infrastructure, payments, clearing or settlement environment would be beneficial
• Familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures (PFMI), and Regulation HH, under the Board of Governors of the Federal Reserve System would be an advantage

Professional qualifications/certifications
Recognized qualifications or specialized training in the following areas will be beneficial:

• Crisis Management
• Business Continuity Management
• Operational Resilience
• Risk Management
• Financial market infrastructure, payments and settlements
• Regulatory compliance

Permanent role - hybrid working - Canary Wharf based