IT Infrastructure Analyst (Networks and Telecoms)
IT Infrastructure Analyst (Networks and Telecoms)Horley | 35.9k - 44.4k per annum (dependent on skills and qualifications)Full-Time | HybridJoint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5918Reporting to the Network and Infrastructure Manager, the IT Infrastructure Analyst will be responsible for oversight of SGN networking infrastructure ensuring that offices, remote workers, cloud datacentres and phone systems stay seamlessly connected and secure. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute...Operate, monitor and fine tune alerting systems within SGN’s Cloud environment with a view to reducing false positives and streamlining alerts. Work alongside the Network, Cloud & Comms specialist functions with performing BAU, project change and documentation. Proactively learn the SGN infrastructure, Cloud and Physical infrastructure to SME level.Work alongside other team members, assist and supply cover / support where required. Act as an advisory consultant in selected key fields to SGN’s internal customers. Assist in the troubleshooting of infrastructure services in the event of incident declaration. Assist operations teams in their understanding of SGN’s infrastructure environment.What you will needDemonstratable experience of setup and configuration of enterprise estate monitoring such as Cloudwatch, Logic Monitor etc. Good experience working with corporate enterprise infrastructure.Experience of working with Firewalls, Cloud technologies and Enterprise networks. Experience of working as part of a team, delivering IT infrastructure projects. Attention to detail Good interpersonal skills Collaborative team player.Assertive and driven Good at building rapport and influencing at all levels High energy and a desire to succeedNot sure you meet every requirement Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives.If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future.Why SGN SGN leads pioneering research and development for a net-zero energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant.About us | Benefits | Diversity and inclusionIf you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone. >Why SGN With over 85 years of experience behind us, we're leading the way in energy delivery. SGN manage the network that distributes natural and green gas to 5.9 million homes and businesses across Scotland and the south of England. Whoever your supplier is, our pipes deliver gas safely, reliably and efficiently to every one of our customers. It’s your gas, in our network. Find out more about SGN