Key Account Manager (UK) - Industrial Services

About Us

At Seabery, we are a pioneering global technology company specialising in the development of Augmented Reality (AR) solutions applied to technical and industrial skills training.

We are world leaders in platforms such as Soldamatic Augmented Training — an AR simulation platform used in educational and industrial environments for the safe and efficient training of professionals.

We collaborate with major companies and training centres worldwide, driving innovation in technical education with a strong commitment to quality, safety, and sustainability.

Watch our corporate video: https://www.youtube.com/watch v=wJfOgr4rsBg

What Do We Need from You?

We are looking for a Key Account Manager to strengthen our commercial team within the Industrial Services sector. You will play a key role in hunting and developing new client relationships, managing the sales cycle from lead generation through to close, and building lasting partnerships with strategic accounts. If you have a technical background, a passion for business development, and thrive in an international environment, this role is for you.

Main Responsibilities

Market Research & Prospecting (approx. 30%)

• Conduct market research to identify and qualify potential clients within the Industrial Services sector.
• Build and nurture relationships with existing clients to access and develop new high-value prospects through direct engagement, working closely with the Marketing team to select and deploy the right tools and channels.
• Maintain an up-to-date understanding of welding processes, materials, and machinery to engage technically with clients and prospects.

Sales Funnel Management (approx. 50%)

• Progress opportunities through the full sales funnel — from initial lead to closed deal — applying best practices, compelling value propositions, and consistent follow-up.
• Develop and present tailored proposals, negotiate terms, and secure commercial agreements that meet both client and company objectives.
• Collaborate closely with the Professional Services and Customer Excellence teams to ensure a seamless client experience.

Account Development & Cross-Selling (approx. 20%)

• Build long-term, value-driven relationships with key accounts to maximise client lifetime value.
• Identify and develop cross-selling and upselling opportunities, working in partnership with Professional Services to generate additional revenue.
• Report functionally to the designated Sales Director.

Who Are We Looking For?

Education

Degree in Engineering, Business Development, or a related field.

Experience

• Minimum 2 years' experience in a similar commercial role.
• At least 2 year's experience in the industrial sector.
• Estimated adaptation period: 6 months.

Knowledge

• Technical knowledge of welding (processes, materials, machinery) — essential.
• Business development in an international context — essential.
• Languages: English C1 or above — essential. Additional languages are a strong advantage.

Key Competencies

• Teamwork and collaborative mindset.
• Strong problem-solving skills.
• Adaptability and resilience in dynamic environments.
• Excellent communication and interpersonal skills.
• Passion for sales and client success.
• Analytical thinking and a desire to grow and learn continuously.

Desirable

• Experience managing strategic accounts (KAM methodology).
• Commitment to organisational goals and continuous improvement.
• Launch of new products and services to market.

What Do We Offer?

• Permanent contract from day one.
• The opportunity to join a world-leading technology company in a high-growth sector.
• An innovative, dynamic environment focused on continuous improvement.
• Professional development and ongoing learning opportunities.
• International exposure and occasional travel.
• Hybrid working model based in the UK.

Our Commitment to Inclusion

At Seabery, we foster an inclusive, diverse, and equal-opportunities workplace. We value different perspectives, experiences, and professional backgrounds, as we believe that diversity drives innovation and growth. We are committed to ensuring fair and unbiased selection processes, and to creating an environment in which every individual can develop fully — regardless of background, gender, age, sexual orientation, or any other personal or social circumstance.