Application Support Specialist

Application Support Specialist* Exciting opportunity for an Application Support Specialist to join a growing HealthTech company working at the forefront of clinical intelligence and patient care technology.* Full-time, permanent position based in London with hybrid working, offering up to £40,000 depending on experience.* Immediate start available - ideal for candidates with strong SQL, application support, and Windows environment experience.* To apply, please email

Who are the client? Our client is a rapidly expanding HealthTech organisation based in the UK, with their software deployed in over 95% of NHS hospitals and growing presence overseas. Focused on turning healthcare data into meaningful insights, they deliver cutting-edge clinical intelligence solutions across areas such as critical care, paediatrics, and pain management. The company fosters a culture rooted in innovation, teamwork, and a strong commitment to enhancing patient outcomes.

What will you be doing? This client-facing technical support role involves providing exceptional enterprise-level support and ensuring high-quality customer experience. You'll work closely with customers to deliver and customise applications, resolve technical issues, and contribute to software quality through testing and feedback.

Key responsibilities include:* Taking incoming support calls and providing timely, effective assistance* Monitoring and managing support tickets within agreed SLAs* Diagnosing and resolving customer issues independently or via development team escalation* Installing and customising applications for new clients* Delivering user training sessions* Testing bug fixes and updates before client release* Maintaining accurate issue tracking via Jira

What will you need?* IT qualification or degree (essential)* Experience working with service desk ticketing tools such as Jira* Strong knowledge of SQL, Windows environments, and databases* Excellent interpersonal and communication skills* Fluency in English* Experience with remote access tools* Proactive, enthusiastic, and quick to learn* Comfortable working with a high degree of autonomy

To Apply... Please apply through this advert or send your CV directly to . By applying, you consent to your application being processed and submitted for this vacancy only.

KEY SKILLS - Technical Support, SQL, Application Support, Windows, Databases, Jira, Remote Access, Healthcare Technology, Clinical Intelligence, HealthTech