D365 Business Central / BC Application Support Contractor

D365 Business Central / BC Application Support Contractor

Contract | Remote and EU wide (out side of IR35)

I’m currently working with a leading Microsoft Cloud Solutions Partner who are looking to bring in an experienced Business Central Support Contractor to support a growing customer base.

This is a fast paced, client facing role where you will own issues end to end, from initial triage through to resolution, across multiple Business Central environments.

What you will be doing:

• Acting as the main point of contact for BC support issues

• Troubleshooting functional and application level problems

• Managing and progressing tickets in line with SLAs

• Handling more complex issues and identifying root causes

• Working across multiple customers in a managed service environment

• Collaborating with internal teams and escalating where needed

What they are looking for:

• Strong experience supporting Dynamics 365 Business Central

• Solid functional knowledge across finance and operations

• Background in a partner or managed service environment

• Confident communicator with a customer first mindset

• Ability to manage multiple tickets in a fast moving environment

This is a great opportunity for a contractor who enjoys variety, autonomy and problem solving in a Microsoft partner setting.

If you are available or know someone who could be a good fit, feel free to get in touch.