Technical Manager

Technical ManagerLocation: HaverhillSalary: £60k + excellent benefitsEmployment Type: Full-time, Permanent Are you an experienced technical leader ready to shape the future of innovative engineering and software-driven products? This is a rare opportunity to step into a senior management role where you will guide the entire technical function of a well-established technology business with a global footprint. We are seeking a Technical Manager to oversee all engineering, software development, IT infrastructure, product development and technical strategy. This is a pivotal position with genuine influence over product quality, operational performance and long-term technology direction. About the Role As Technical Manager, you will lead and coordinate multi-disciplinary teams across software, electronics, mechanical engineering, IT systems and cybersecurity. You'll ensure products from embedded systems and firmware to PC-based weighing, labelling and industrial automation technology are developed, maintained and delivered to world-class standards. Working closely with senior leadership and international colleagues, you'll drive technical innovation, oversee mission-critical projects, and strengthen the company's engineering capability. Your work will directly impact product reliability, customer satisfaction and overall business success. Key Responsibilities

• Technical Leadership & Product Development
• Lead engineering, software, electronics and IT teams across all technical functions.
• Oversee development of embedded, PC-based and server-linked applications (Pascal/Delphi, C, C#, Assembler, MicroPascal, .NET).
• Manage full firmware lifecycles and ensure software is robust, maintainable and version-controlled.
• Provide high-level escalation support for complex technical issues.
• Drive continuous improvement for hardware systems including scale bases, conveyors, scanners and automation components.
• Lead root-cause investigations and long-term engineering corrective actions.
• Project & Programme Management
• Own full lifecycle of major engineering and product development projects.
• Create technical roadmaps, resource plans and cross-functional delivery schedules.
• Manage international engineering collaboration, ensuring on-time, compliant and cost-effective delivery.
• IT Infrastructure & Cybersecurity
• Oversee servers, networks, backups, DR/BC plans and overall IT resilience.
• Govern systems including Windows Server, Hyper-V, Microsoft 365, Azure AD, VPN/RADIUS, SQL and ERP platforms.
• Implement cybersecurity policies, MFA, password standards and security baselines.
• Work with external IT and security partners to maintain strong defence across the organisation.
• Compliance, Testing & Quality
• Ensure compliance with relevant industry and regulatory standards (e.g. NMi, WELMEC, MID, EMC, R51).
• Oversee type approvals, verification and conformity assessments.
• Provide technical approval for engineering changes, QA escalations and supplier submissions.
• Team Leadership & Development
• Line manage skilled engineers, developers and technical specialists.
• Mentor team members to build capability and encourage professional growth.
• Lead performance reviews, objective setting and succession planning.
• Foster a culture of collaboration, accountability and continuous improvement.
• Customer & Commercial Support
• Provide expert technical support for customer escalations, field challenges and tender requirements.
• Work closely with Sales, Retail, Industrial and Service divisions on feasibility assessments.
• Support strategic customer projects and product demonstrations.
• Working Environment
• A mix of office, lab, testing and production environments.
• Hands-on work with equipment, tools and test systems.
• Occasional UK and international travel, including to global headquarters.

About You We're looking for someone who brings:

• Technical Skills
• Strong leadership across multi-disciplinary technical teams.
• Expertise in embedded and PC-based systems (Pascal/Delphi, C, C#, MicroPascal, SQL).
• Understanding of electronics design, microcontrollers, DSP and industrial automation.
• Solid IT infrastructure and cybersecurity knowledge.
• Experience delivering large-scale technical projects and managing cross-border collaboration.

Qualifications & Experience

• Degree (or equivalent experience) in Engineering, Computer Science, Electronics or IT Systems.
• Proven experience managing engineering or software development teams.
• Hands-on involvement in product development and multi-discipline technical delivery.
• Experience with industrial equipment, weighing systems, embedded hardware or automation is advantageous.
• Strong knowledge of IT, cybersecurity, ERP/SQL systems and business-critical applications.

If you're ready to lead a capable technical team, shape innovative products and influence future technology strategy, we'd love to hear from you.